Technical Migration Delivery Sr Lead - Tableau Cloud

Salary: £62,000 - 102,000 per year

Requirements:

• We require 8+ years of experience in Professional Services, Customer Success, or Technical Consulting, with a strong focus on large-scale platform migrations.
• We require deep, hands-on domain expertise in one or more of Marketing Cloud (Engagement/Intelligence), Data 360 (Data Cloud), Revenue Cloud (CPQ/Billing), or Tableau.
• We require the ability to drive business value, facilitate technical discussions, and navigate complex stakeholder conversations.
• We require the ability to translate complex technical architectures into business-friendly language and guide customers through data transformations.
• We require proven experience working with global or offshore delivery models, such as GDC, to accelerate project delivery.
• We require advanced knowledge of Salesforce core (Sales/Service Cloud) or specialized clouds (Marketing, Data, Revenue, or Tableau).
• We require familiarity with AI agents or automation tools applied to data mapping, sentiment analysis, or task automation.
• We require understanding of how target cloud platforms integrate with telephony systems, third-party data sources, and self-service portals.
• We require a degree or equivalent relevant experience; we evaluate experience based on core competencies, including extracurricular leadership, military experience, volunteer roles, and work experience.
• Preferred qualifications include certifications in relevant domains, prior experience leading multi-million dollar transformation engagements as an individual contributor, and Salesforce AI Associate or Agentblazer certifications.

Responsibilities:

• We lead end-to-end customer migration engagements, owning technical delivery, project health, and successful go-live outcomes.
• We partner with Account Teams and Sales leadership to align migration goals with customers broader business strategy, renewal, and expansion objectives.
• We build strong relationships with business and technical stakeholders, translating complex migration challenges into clear, actionable decisions.
• We develop and execute focused delivery plans that prioritize high-impact milestones and keep pod-level timelines on track.
• We facilitate enablement and alignment sessions to ensure customer teams are prepared and confident for platform transitions.
• We drive adoption of AI agents and automation toolkits to accelerate discovery, data mapping, and code conversion while reducing manual effort and compressing delivery timelines.
• We collaborate closely with GDC partners, delegating repeatable technical tasks while maintaining full accountability for output quality.
• We work with Outbound Product Managers to stay current on product roadmaps and translate field insights into product improvements.
• We identify underutilized platform capabilities and incorporate them into migration roadmaps to increase customer throughput and adoption.
• We serve as a subject matter expert in at least one key domain: Marketing Cloud (Engagement/Intelligence), Data 360 (Data Cloud), Revenue Cloud (CPQ/Billing), or Tableau.
• We apply AI literacy and prompt engineering skills to guide AI agents in data retrieval, migration health reporting, and task automation.
• We act as the technical point of contact during major migration incidents, coordinating with Engineering and Product to protect customer operations during cutover phases.
• We monitor technical trends proactively and provide tailored release recommendations to optimize migrated environments for performance and stability.

Technologies:

• AI
• AI Agents
• Cloud
• CRM
• Support
• Marketing
• Salesforce
• Tableau
• DevOps

More:

We are Salesforce, the #1 AI CRM, helping humans and agents drive customer success together. We are looking for Trailblazers who are passionate about innovation, AI, and bettering business and the world. This Migration Delivery Lead role is a full-time position based in London, United Kingdom, supporting multiple product areas including Data360, Revenue Cloud, Tableau, and Marketing Cloud. You will join a collaborative global delivery model, work closely with Product and Engineering teams, and have direct influence on how our migration tooling and customer experiences evolve. We offer benefits and resources that support balance and help you be your best, alongside AI tools that accelerate your impact. We are committed to an inclusive, equal opportunity hiring process and provide accommodations for candidates who need them.

last updated 34 week of 2026