Technical Consultant

Salary: £35,000 - 75,000 per year

Requirements:

• Strong foundational understanding of networking principles.
• Proven expertise in enterprise wireless networks and wireless design/implementation.
• Experience with dynamic routing protocols, including OSPF and BGP, and IPv6.
• Previous experience providing dedicated end-user technical support.
• Familiarity with helpdesk or CRM software platforms.
• Outstanding communication skills and a highly personable approach.
• Desirable: Wireless design and diagnostics using Ekahau, Hamina, or Sidos.
• Desirable: Working knowledge of Proxmox virtualisation.
• Desirable: Experience in Wireless ISP (WISP) design.
• Desirable: MikroTik certification at Engineer level.
• Desirable: Working knowledge of key vendors, including Ubiquiti, MikroTik, and TP-Link.

Responsibilities:

• Provide comprehensive pre-sales and post-sales technical support to our clients.
• Respond promptly and professionally to technical inquiries in line with agreed SLAs.
• Conduct wireless network design, surveying, and consultancy, with travel to UK-based customer sites as required.
• Accurately document completed work for internal records and client handovers.
• Assist our technical team with maintaining and optimising internal systems.
• Create engaging technical content for social media and represent us at industry conferences.
• Engage in active vendor and client networking.
• Deliver end-to-end network design.
• Carry out wireless design, site surveying, and advanced diagnostics.
• Pre-configure network equipment before client dispatch.
• Provide remote break-fix support and troubleshoot customer network configurations.

Technologies:

• CRM
• Support
• Network
• Architect
• Security

More:

We are a fast-growing business offering a remote Technical Consultant role on a full-time basis, with part-time also considered. This is a client-facing position working closely with our technical and sales teams to deliver high-level technical solutions, from pre-sales network design and consultancy through to post-sales builds and configuration. We offer full vendor training, a highly supportive and collaborative team environment, a strong industry reputation, 25 days of annual leave plus bank holidays, and employer pension contributions.

last updated 31 week of 2026