Systems Administrator

Salary: £58,000 - 98,000 per year

Requirements:

• We need someone who is highly organised, analytical and systems-minded.
• We need a proactive self-starter and quick learner who can understand how things work and turn requirements into practical action.
• We need experience administering or coordinating digital systems or platforms; experience with HR, performance or learning systems would be advantageous.
• We need strong systems aptitude and the ability to learn new platforms quickly.
• We need excellent attention to detail and confidence working with system configurations, permissions and data.
• We need strong analytical and problem-solving skills, with a logical, ground-up approach.
• We need a proactive, self-starting mindset and the ability to work with appropriate autonomy.
• We need excellent organisational skills and the ability to manage multiple activities and deadlines.
• We need strong written and verbal communication skills.
• We need confidence using calendars, email, spreadsheets, trackers and administrative systems.
• We need a continuous-improvement mindset and an interest in making systems and processes work better.
• We consider experience with Lattice and/or Workday Learning highly advantageous.
• We require the ability to work as an external resource via an Umbrella or PAYE engagement model.

Responsibilities:

• We take ownership of the day-to-day administration and back-end management of Lattice, ensuring the platform is accurately configured and maintained.
• We configure and manage user types, permissions, access, system settings, workflows and performance cycles.
• We support the setup, testing, launch and administration of performance activity, ensuring key milestones are delivered accurately and on time.
• We troubleshoot system and user issues, investigating problems and coordinating solutions with internal teams or external support where required.
• We maintain accurate system data and proactively identify configuration issues, inconsistencies and opportunities for improvement.
• We coordinate the operational delivery of performance initiatives, maintaining timelines, actions and key dependencies.
• We support the coordination of performance training and learning programmes, including administration within Workday Learning.
• We manage associated logistics including Outlook calendars, meeting invitations, participant lists, communications and email distribution.
• We work closely with L&OD and the wider People team on operational planning, translating programme requirements into clear system, learning and communication activity.
• We maintain accurate trackers, reports and process documentation to support delivery and effective knowledge transfer.
• We use data and system insights to identify trends and opportunities to improve processes, efficiency and the employee experience.
• We proactively anticipate requirements, follow up on actions and ensure activity progresses without needing continual direction.

Technologies:

• Support

More:

We are Universal Music Group UK, the UKs leading music-based entertainment company, shaping culture through the power of artistry and helping UK artists produce, distribute and promote critically acclaimed music for fans at home and around the world. We partner with AMS, a global workforce solutions provider, to support contingent hiring. This is a 3-month day-rate Systems Administrator contract based in London with a hybrid working model of 4 days onsite per week. We are committed to diversity, equity, inclusion and belonging, and we foster an inclusive culture where everyone can contribute and succeed.

last updated 33 week of 2026