Service Reliability Engineer

Salary: £65,000 - 105,000 per year

Requirements:

• Deep, hands-on experience in SRE, DevOps, or Platform Engineering across both AWS and Azure
• Strong track record operating Docker and Kubernetes in production environments
• Practical, enterprise-level experience supporting IIS/.NET applications and Java Spring Boot services
• Experience administering both Linux and Windows
• Experience building and maintaining CI/CD pipelines, primarily with GitHub Actions; Bamboo experience is a plus
• Ability to script confidently in Python, PowerShell, or Bash
• Experience with cloud security best practices, including IAM, secrets management, and container/image scanning
• Understanding of core infrastructure fundamentals, including networking, storage, and DNS
• Experience with APM and telemetry tooling

Responsibilities:

• Embed with Fitch Ratings development squads to provide Service Reliability Engineering expertise
• Lead the delivery of reliable, scalable, mission-critical services
• Guide squads on Kubernetes and modern deployment patterns
• Mentor associate engineers and establish best practices
• Partner closely with Fitch Ratings Development Squads and Operations to design and advance service builds, DevOps tooling, and operational excellence
• Partner with Core Engineering to architect and govern GitHub Actions CI/CD, including quality gates, canary/blue-green strategies, and AI-assisted redeploy checks
• Own observability in Datadog, including defining SLIs/SLOs, dashboards, alerting, and MS Teams integrations
• Reduce incidents through telemetry-driven automation and blameless postmortems
• Champion AI-enabled operations using AWS Bedrock, SageMaker, and Model Context Protocol for log analysis, anomaly detection, incident triage, and workflow orchestration
• Establish guardrails for AI-enabled operations adoption
• Define and enforce cloud guardrails and security controls in partnership with Security and Risk
• Influence cross-functional roadmaps, lead complex release planning, and drive strategic platform initiatives across CI&PE
• Serve as an escalation point and participate in the L3 on-call rotation

Technologies:

• AI
• AWS
• Architect
• Azure
• Bamboo
• Bash
• CI/CD
• Cloud
• Datadog
• DevOps
• Docker
• GitHub
• IAM
• Support
• Java
• Kubernetes
• Linux
• MS Teams
• PowerShell
• Python
• Security
• Spring
• Spring Boot
• Windows
• ASP.NET
• Agentic AI
• DevSecOps
• Embedded
• MCP
• Model Serving
• NodeJS

More:

We are Fitch Group, a leading global financial information services provider delivering credit and risk insights, data, and tools that support more efficient and transparent financial markets. Our technology and data organization is a dynamic team focused on innovation, cloud, AI, and modern engineering practices, and we are recognized by Built In as a Best Place to Work in Technology for three years in a row. This Service Reliability Engineer role is based in our Manchester office, embeds with Fitch Ratings development squads, and is part of Cloud Infrastructure & Platform Engineering. We offer a hybrid work environment with 2 to 3 days a week in the office, along with learning and mobility opportunities, retirement planning, tuition reimbursement, healthcare, parental leave, inclusive employee resource groups, and volunteer and donation matching programs.

last updated 36 week of 2026