Senior Transformation Leader

Salary: £100,000 - 120,000 per year

Requirements:

• We need 10+ years leading enterprise-scale transformation and technology programmes, with a track record of delivering high-value initiatives on outcome, budget, and time.
• We need deep specialist domain expertise in UK insurance broking and the Lloyds and London market, including placement, binding, delegated authority, MGAs, market messaging, and settlement.
• We need demonstrable experience across platform modernisation, data and AI enablement, and operating model redesign.
• We need a proven track record of stabilising, consolidating, and harmonising complex platform estates, ideally in an acquisitive environment following mergers and acquisitions.
• We need breadth across the insurance value chain: broking, policy administration, claims management, risk management, and reinsurance, spanning multiple lines including specialty.
• We need a strong systems integration background, including integration of core finance systems with policy, claims, and settlement platforms.
• We need a strong grounding in enterprise architecture concepts and the ability to challenge and steer technical direction credibly.
• We need excellent programme governance discipline, including business cases, benefits realisation, financial control, RAID, and executive reporting.
• We need strong vendor and systems integrator management experience, including commercial and contractual negotiation.
• We need excellent communication, documentation, and stakeholder management skills, with the ability to tailor messages to senior stakeholders and technical delivery teams.

Responsibilities:

• We will define, own, and communicate the transformation roadmap, aligning platform, data, and operating model change to our commercial and market strategy.
• We will establish the transformation programme as the strategic vehicle for modernising our broking ecosystem, from placement through to settlement and reporting.
• We will lead the design and delivery of platform stabilisation, unification, and harmonisation across the insurance value chain.
• We will set direction for system integration through a modern digital backbone, and for finance systems integration, ensuring accurate and auditable flows across our estate.
• We will translate regulatory, market, and competitive drivers, including Lloyds modernisation, into a coherent and prioritised change portfolio.
• We will own programme governance, financials, RAID management, gated stage reviews, and executive reporting.
• We will establish and chair delivery assurance and design authority forums on behalf of leadership, developing decision frameworks and reporting on governance outcomes.
• We will conduct programme and architecture reviews, providing guidance to delivery teams on standards, patterns, and compliance.
• We will identify and mitigate delivery and technical risks, ensuring alignment with security, compliance, and regulatory requirements such as FCA, Lloyds, GDPR, and operational resilience.
• We will undertake due diligence of vendor systems and solutions to ensure alignment with enterprise standards and policies.
• We will act as a trusted strategic partner to senior executives and business line leaders, shaping the case for change and securing sponsorship and investment.
• We will represent transformation direction at key change programme, project, and business stakeholder meetings.
• We will provide consultative subject matter expertise on broking, Lloyds market operations, and platform capabilities to teams across the wider business.
• We will collaborate with enterprise architects, platform leads, and business stakeholders to align solutions with strategic goals.
• We will continuously assess and optimise platforms, processes, and operating models for performance, scalability, resilience, and efficiency.
• We will lead organisational change management, stakeholder engagement, and adoption to make change stick.
• We will mentor delivery teams and foster a culture of innovation, delivery excellence, and continuous improvement.
• We will work in an agile, collaborative manner, adapting to evolving business needs, constructively challenging ideas, and remaining open to feedback.

Technologies:

• AI
• Backbone
• Embedded
• Security

More:

We are hiring a Senior Transformation Leader for Insurance Broking and the Lloyds Market in London on a hybrid basis, on a permanent contract, with a salary of up to £120,000 per annum. This is a strategic leadership role at the intersection of business strategy, enterprise architecture, and engineering delivery, where we are looking for someone to help unify and modernise a fragmented technology estate across one of the UKs largest insurance brokers. You will work in a strategic delivery partnership embedded with our business and technology leadership, helping us translate complex financial and regulatory requirements into change that delivers measurable business value at scale.

last updated 30 week of 2026