Senior ServiceNow Engineer GRC/IRM

Salary: £100,000 - 120,000 per year

Requirements:

• We need 5+ years of technical experience implementing and supporting ServiceNow.
• We require hands-on IRM module expertise.
• We need a strong understanding of risk management, GRC and ServiceNow best practice.
• We look for strong problem-solving and root-cause analysis skills.
• We require proven experience in a regulated environment such as financial services, insurance or critical infrastructure.
• We need the credibility to manage audit and IT security requirements.
• We value excellent communication, stakeholder management and leadership skills.
• We look for a structured, detail-focused approach.
• Desirable: current ServiceNow certifications, familiarity with ITIL/COBIT, and exposure to DORA compliance.

Responsibilities:

• We act as the SME for the ServiceNow platform, owning its development, governance and day-to-day technical delivery with a focus on the GRC suite, including IRM, BCM and TPRM.
• We translate business requirements into scalable ServiceNow solutions, driving automation, integration and best-practice configuration.
• We triage, estimate and deliver platform enhancements, upgrades and releases while maintaining a strong Health Scan score.
• We provide technical governance and change approval, and lead testing and preparation for platform upgrades.
• We produce and maintain documentation, training materials and process guides.
• We mentor junior and off-shore team members.
• We build strong relationships with stakeholders across the region and globally to share best practice and drive continuous improvement.

Technologies:

• ITIL
• Security
• ServiceNow
• DevOps

More:

We are recruiting a Senior ServiceNow Engineer for a major financial services organisation in London, working in a hybrid model with 3 days onsite per week. This is a Vice President-level opportunity to take true technical ownership of a global GRC platform and influence platform strategy, governance and roadmap. The package is up to £120,000 plus bonus and benefits. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK, and for every CV sent to clients, £1 is donated to The Born Free Foundation. They are also a Climate Action Workforce in partnership with Ecologi, and they offer a referral reward program with payouts at interview and placement milestones.

last updated 30 week of 2026