Senior Delivery Lead (Microsoft Cloud)

Salary: £90,000 - 100,000 per year

Requirements:

• Strategic IT programme and portfolio management experience with enterprise customers
• Proven experience delivering IT programmes within an MSP or IT consultancy environment
• Strong understanding of project delivery frameworks and governance such as PRINCE2, Agile, or hybrid approaches
• Experience coordinating technical delivery teams
• Strong organisational skills with the ability to manage portfolios with multiple concurrent workstreams
• Excellent stakeholder management, communication, collaboration, and commercial skills
• Experience delivering Microsoft cloud technologies such as M365, Azure, and Modern Workplace
• Experience working in regulated or security-conscious environments is desirable
• Familiarity with service transition into Managed Services environments is desirable
• Relevant project delivery certification such as PRINCE2, PMP, Agile, or equivalent
• Degree-level education or equivalent practical experience
• Strong sense of accountability for delivery outcomes
• Structured, detail-oriented, and disciplined approach
• Ability to operate calmly under pressure and manage competing priorities
• Collaborative approach, fostering alignment across teams
• Focus on continuous improvement and delivery excellence
• Clear communication skills with the ability to influence technical and non-technical stakeholders

Responsibilities:

• Own the end-to-end execution of all projects and programme delivery for enterprise clients
• Ensure delivery is predictable, commercially controlled, and aligned to client priorities
• Maintain a strong focus on long-term value, roadmap delivery, and client satisfaction
• Act as the senior delivery owner, accountable for delivering engagements on time, on budget, and to a consistently high standard
• Ensure delivery is underpinned by strong governance, clear communication, and disciplined execution
• Act as the primary operational interface between the client, PMO, and technical teams
• Ensure alignment across all stakeholders from strategic planning through to execution
• Build strong, trusted relationships with client stakeholders
• Work with Solutions Architects to translate client strategy into structured delivery plans
• Develop prioritised roadmaps with the client and Solutions Architects
• Ensure delivery aligns to agreed business outcomes
• Own overall delivery performance across the account, including quality, resource utilisation, and commercial performance
• Ensure integrated, cohesive delivery across all initiatives, avoiding fragmentation and duplication
• Lead and coordinate joined-up delivery across all workstreams so Project Managers, Solutions Architects, Technical Leads, and account stakeholders operate in an aligned and integrated manner
• Embed mature delivery practices across the account, including governance frameworks, reporting cadence, and delivery controls
• Drive continuous improvement to enhance delivery quality, efficiency, and scalability
• Ensure delivery approaches remain repeatable, resilient, and scalable as demand evolves
• Contribute to building a trusted, long-term client relationship
• Ensure delivery excellence supports account growth, strategic influence, and long-term commercial success

Technologies:

• Azure
• Cloud
• Support
• Security
• DevOps

More:

We are Doherty Associates, delivering IT solutions for over 30 years to world-renowned international clients, primarily in the professional and financial services sectors. We are a Microsoft Solutions Partner with multiple designations, hold a Tier 1 Microsoft CSP relationship, and operate to ISO27001 and ISO9001 standards. Our services are built on the Microsoft cloud ecosystem and focused on delivering secure, high-quality, outcome-driven solutions. This is a senior client-facing, full-time permanent role based in person, with a salary of £90,000 to £100,000 per year plus bonus and a strong benefits package including sponsored development, Microsoft incentives, pension, wellbeing support, private medical insurance, income protection, 33 days holiday including bank holidays, birthday day off, and company sick pay.

last updated 30 week of 2026