Salesforce Business Analyst

Salary: £90,000 - 91,000 per year

Requirements:

• Extensive hands-on Salesforce experience with a deep understanding of CRM platforms and enterprise implementations.
• Strong domain knowledge in banking and financial services, including regulatory and control environments.
• Proven expertise in Salesforce Financial Services Cloud, Data Cloud, and Agentforce.
• Demonstrated success leading major workstreams within large Salesforce transformation programmes.
• Ability to operate independently, challenge stakeholders confidently, and deliver results in an Agile environment.
• Experience working across multiple teams and managing dependencies effectively.
• Significant experience in a senior, delivery-focused Salesforce Business Analyst role.
• Strong communication skills with the ability to influence at all levels.
• Relevant Salesforce and financial services certifications are advantageous.

Responsibilities:

• Lead and own end-to-end Salesforce initiatives, focusing on Financial Services Cloud, Data Cloud, and Agentforce capabilities.
• Collaborate closely with cross-functional teams including Product, Business, Architecture, Data, and Engineering to translate business needs into clear, actionable requirements and user stories.
• Drive decision-making, challenge senior stakeholders, and resolve ambiguities to keep projects on track.
• Identify dependencies, risks, and gaps early, proactively managing them to ensure smooth delivery.
• Provide leadership and guidance to other Business Analysts, improving programme delivery quality and pace.
• Take responsibility for complex business areas from discovery through to technology implementation and outcomes.

Technologies:

• Cloud
• CRM
• Salesforce
• Support

More:

We are Experis Consultancy, part of the ManpowerGroup of companies, and we are a global business with over 1,000 consultants assigned across 20 clients worldwide. Our UK operation is growing rapidly, and we are passionate about training, technology, and career development. Our client is a leading organisation in the banking and financial services sector, and this role supports a major transformation programme. The position is based in Knutsford, South Manchester, with 2-3 days per week on site and monthly travel to London, on a 6-12 month contract with a salary of £91,000 per annum. We offer a supportive, forward-thinking environment where you can work on complex enterprise-level projects and help deliver innovative solutions.

last updated 31 week of 2026