Lead Site Reliability / DevOps Engineer

Salary: £62,000 - 102,000 per year

Requirements:

• Formal training or certification on software engineering concepts and advanced applied experience
• Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices, with the ability to implement these practices within an application or platform
• Fluency in at least one programming language such as Java, Python, or Go
• Proficiency and experience in observability such as white-box and black-box monitoring, SLO alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, Elasticsearch, and similar tools
• Proficiency in continuous integration and continuous delivery tools such as Jenkins, GitLab, and Terraform
• Experience with containers and container orchestration such as ECS, Kubernetes, and Docker
• Hands-on experience with the design, deployment, and operation of OpenTelemetry collectors in production environments, including configuring, optimizing, and troubleshooting OTLP endpoints and receivers
• Ability to work across different levels and stakeholder groups
• Knowledge of distributed tracing, metrics, and logging best practices
• Certification in AWS, Kubernetes, or relevant technologies
• Proven track record in system health monitoring, capacity management, and blameless postmortems for high-availability services
• Deep understanding of distributed system design principles, networking, and Linux internals
• Contributions to open-source observability or telemetry projects
• Experience working with agent control planes and management protocols
• Hands-on knowledge of OpAMP is highly desirable

Responsibilities:

• Demonstrate and champion site reliability culture and practices, and exert technical influence throughout our team
• Lead initiatives to improve the reliability and stability of our teams applications and platforms using data-driven analytics to improve service levels
• Collaborate with team members to identify comprehensive service level indicators and work with stakeholders to establish reasonable service level objectives and error budgets with customers
• Demonstrate a high level of technical expertise within one or more technical domains and proactively identify and solve technology-related bottlenecks in our areas of expertise
• Act as the main point of contact during major incidents for our application and demonstrate the skills to identify and solve issues quickly to avoid financial losses
• Document and share knowledge within our organization via internal forums and communities of practice
• Design, implement, and maintain operational reliability for large-scale OpenTelemetry pipelines on hybrid on-prem and cloud environments
• Support telemetry ingestion, processing, and export to backends such as InfluxDB, Prometheus, Elasticsearch, and OpenSearch, optimizing for performance, real-time monitoring, logging, and alerting
• Assess, refactor, and incrementally migrate custom legacy telemetry collection code to standardized OpenTelemetry instrumentation, reducing technical debt while maintaining system stability
• Take lead on resiliency design reviews
• Break up complex problems into digestible work for other engineers
• Act as a technical lead for medium to large-sized products
• Provide advice and mentoring to other engineers

Technologies:

• AWS
• OpenSearch
• Cloud
• Datadog
• Docker
• Dynatrace
• ElasticSearch
• GitLab
• Grafana
• Support
• Java
• Jenkins
• Kubernetes
• Linux
• OpenTelemetry
• Prometheus
• Python
• Security
• Splunk
• Terraform
• DevOps
• Load Balancing
• TCP/IP

More:

J.P. Morgan is a global leader in financial services, providing strategic advice and products to corporations, governments, wealthy individuals, and institutional investors worldwide. Our Commercial & Investment Bank is a global leader across banking, markets, securities services, and payments, serving clients in more than 100 countries. We value diversity and inclusion, offer reasonable accommodations for applicants and employees where needed, and operate with a first-class business in a first-class way approach to serving clients.

last updated 35 week of 2026