Contract IS Technical Support Analyst

Salary: £? - ? per year

Requirements:

• IT support / service desk experience
• Knowledge of Windows 10/11 and Active Directory
• Microsoft 365 support experience
• Basic networking troubleshooting skills
• ITIL ticketing system experience
• Full UK driving licence
• Desirable: PowerShell, SQL, Citrix, Windows Server

Responsibilities:

• Provide 1st/2nd line support for Windows devices, servers, printers, and networks
• Manage incidents and requests via ITIL ticketing systems
• Support Active Directory and Microsoft 365, including Exchange, SharePoint, OneDrive, and Azure
• Troubleshoot basic network and connectivity issues
• Maintain IT assets and documentation
• Support system changes, moves, and occasional out-of-hours cover

Technologies:

• Active Directory
• Azure
• Citrix
• Support
• ITIL
• Microsoft 365
• Network
• PowerShell
• SQL
• SharePoint
• Windows
• Office 365
• Cloud

More:

We are a global IT team offering a busy, hands-on support role across multiple sites, where every day is different. This is a contract IS Technical Support Analyst position for 6 months based in Dublin, with a day rate of up to €350. We provide strong technical exposure within a global IT environment supporting users, systems, and infrastructure, and we are looking for someone who enjoys varied work and keeping business-critical systems running smoothly.

last updated 37 week of 2026