Application Support Engineer

Salary: £39,000 - 70,500 per year

Requirements:

• Experience in application/software support
• Strong problem-solving and analytical skills
• Excellent communication (technical & non-technical)
• High attention to detail and organization
• Self-motivated with a willingness to learn
• Knowledge of Agile, DevOps, and software lifecycle (highly desirable)
• Understanding of APIs (highly desirable)
• Experience with tools like Postman or XMLSpy (highly desirable)
• Exposure to C#, SQL, JSON, JavaScript, HTML, IIS, SQL Server (highly desirable)
• Familiarity with Visual Studio, Azure DevOps, Git (highly desirable)

Responsibilities:

• Providing technical support and resolving application issues within agreed SLAs
• Troubleshooting and managing client tickets from start to resolution
• Working closely with stakeholders, analysts, and developers
• Communicating clearly with clients and delivering excellent customer service
• Gathering requirements for system changes (RFCs) and supporting their delivery
• Testing, documenting, and supporting application updates
• Assisting with debugging and implementing improvements (training provided)
• Contributing to team development and continuous improvement initiatives

Technologies:

• Azure
• C#
• DevOps
• Git
• Support
• JSON
• JavaScript
• Postman
• SQL
• Visual Studio
• Cloud

More:

We are seeking a driven Application Support Engineer to join our team in Fareham, Hampshire. In this hybrid working role, you will help deliver exceptional support for business-critical applications. If you enjoy problem-solving, collaborating with clients and developers, and are looking for a company that offers career progression opportunities, we encourage you to apply. We value your skills and ambition and look forward to welcoming you to our team.

last updated 30 week of 2026