Information Developer (Technical Author)

Salary: £45,000 - 80,000 per year

Requirements:

• Familiarity with user-centred content design, information architecture, and developer or customer experience.
• Comfortable working with docs-as-code and content tooling, including Git-based workflows.
• Strong problem-solving skills, with a pragmatic approach to explore technologies, investigate problems, and recommend improvements.
• Ability to influence without direct authority across multiple teams and fields to balance user requirements and business objectives.
• Experience working closely with hardware and software engineers on complex technical topics.
• Ability to build relationships and credibility across technical and non-technical teams.
• Experience operating effectively with incomplete information and evolving requirements.
• Experience in telemetry, performance analysis, or related domains is nice to have.
• Awareness of Arm technologies, silicon, and software development ecosystems is nice to have.
• Knowledge of structured authoring, componentised content models, and content reuse strategies is nice to have.
• A relevant degree or post-grad qualification may be helpful, but it is not crucial.
• Strong experience in Technical Communications or Information Development is valued.
• Ability to learn fast, grow in the role, and share experience and knowledge with the team.

Responsibilities:

• Implement the content strategy and information experience for Arm Telemetry.
• Partner with engineers, product managers, and domain experts to understand user needs and shape content that delivers measurable value.
• Drive alignment across content, tooling, and product teams, helping establish scalable structured content approaches that reduce duplication and improve consistency.
• Champion modern information development and AI-enabled documentation-as-code practices and mentor others through influence and technical leadership.
• Work effectively in a fast-moving engineering environment where requirements, priorities, and organizational structures continue to evolve.
• Work across architecture, hardware design, software, validation, product management, and leadership teams to gather information, reconcile differing viewpoints, and drive documentation efforts forward even when decisions are still being formed.

Technologies:

• AI
• ARM
• Git
• Hardware
• Support
• C++

More:

We are Arm, and we are seeking a dedicated Information Developer to join our Silicon Tech Comms team. This role goes beyond creating documentation and offers the opportunity to shape how users discover, understand, and adopt telemetry capabilities through content strategy, information architecture, user experience, and tooling. You will join a new collaborative team, helping shape our vision of engaging content built using innovative approaches. We offer the opportunity to cultivate a strategic area of our developer experience and influence how users interact with telemetry technologies across the ecosystem. We are committed to an inclusive working environment, support reasonable adjustments during the recruitment process or in the role, and provide a hybrid working approach focused on high performance and personal wellbeing. We are an equal opportunity employer committed to mutual respect and diversity.

last updated 37 week of 2026