UX Researcher

Salary: £50,000 - 90,000 per year

Requirements:

• Proven experience working as a UX Researcher, leading studies independently.
• Strong grounding in qualitative research, with experience applying quantitative methods where appropriate.
• Confidence choosing and applying research methods to answer real product questions.
• Experience collaborating with designers and product teams in an agile or iterative environment.
• Ability to synthesise complex findings into clear, compelling insight.
• Comfortable presenting research outputs to a range of stakeholders.
• Experience working in regulated environments or financial services is helpful but not essential.

Responsibilities:

• Lead generative and tactical discovery research end-to-end, from framing the problem through to insight and recommendations.
• Select and apply appropriate research methods to meet research goals, with autonomy and confidence.
• Partner closely with UX Designers on tactical discovery, supporting early exploration and shaping ideas before evaluative testing.
• Conduct a mix of qualitative and quantitative research, including moderated and unmoderated studies, surveys and in-person observation at adviser firms.
• Synthesise research into clear, actionable insights that teams can use immediately.
• Present findings and recommendations to stakeholders, tailoring the message to different audiences.
• Provide strong evidence to support decision-making, helping teams move forward with confidence.
• Contribute to the development of research practices, ways of working, and tooling as the function matures.
• Take ownership of your work and contribute to shaping how research shows up across the organisation.

Technologies:

• Support
• UX UI Design

More:

We are building a centralised UX Research capability within a FTSE 250 financial services organisation, and this midweight UX Researcher role is a key part of that foundation. You will sit within the Advised team and also be part of a growing central UX Research team, giving you both focus and community. We offer hybrid working with a minimum of 50% of your working time per month spent in the office, with an initial full-time office period for new starters. We provide a supportive and collaborative culture, regular social events, learning and development opportunities, a casual dress code, a friendly team environment, and benefits including 25 days holiday, a 6% pension with matched contributions, share schemes, health cash plan, discounted private healthcare, a free onsite gym, enhanced family leave, travel and bike loan schemes, and an Employee Assistance Programme. AJ Bell is one of the UKs fastest-growing investment platform businesses, helping customers make investing simpler and more accessible, and we are committed to an inclusive environment where everyone feels respected and able to be themselves.

last updated 36 week of 2026