Site Reliability Engineering Technical Lead

Salary: £55,000 - 95,000 per year

Requirements:

• We require 5+ years of experience in SRE, Observability, or DevOps roles, with leadership responsibilities.
• We need proven expertise with Application Performance Monitoring (APM) tools such as New Relic, Datadog, AppDynamics, or Dynatrace.
• We require hands-on experience with OpenTelemetry (OTel) for distributed tracing and observability instrumentation.
• We need strong proficiency in Infrastructure as Code (IaC) using Terraform.
• We require solid understanding of cloud platforms including AWS, GCP, or Azure.
• We need experience with automation/configuration management tools like Ansible, Chef, or Puppet.
• We require deep knowledge of CI/CD pipelines and tools such as GitHub Actions, Jenkins, or Azure DevOps.
• We need experience managing Kubernetes and containerized environments (Docker, Helm).
• We require familiarity with log aggregation and analysis platforms like ELK Stack or Splunk.
• We need excellent leadership, communication, and collaboration skills.

Responsibilities:

• We lead the strategic development and management of observability and reliability frameworks across the organization, ensuring alignment with business goals and technical requirements.
• We design and implement monitoring and observability solutions, collaborating with engineering teams to define standards and best practices.
• We manage Infrastructure as Code (IaC) initiatives using Terraform, coordinating with cloud and infrastructure teams to ensure scalable and secure deployments.
• We drive automation strategies for monitoring, alerting, and logging pipelines, focusing on process improvements and operational efficiency.
• We develop and maintain comprehensive observability roadmaps, including distributed tracing, logging, and metrics collection strategies.
• We collaborate with product management, sales, and pre-sales teams to provide technical expertise and support during solution design and customer engagements.
• We lead cross-functional teams to enhance CI/CD pipelines and deployment reliability, ensuring smooth integration of observability tools and practices.
• We engage with vendors and strategic partners to evaluate, select, and integrate observability and monitoring solutions, ensuring alignment with organizational needs and fostering strong collaborative relationships.
• We mentor and develop junior engineers and analysts, fostering a culture of reliability, observability, and operational excellence.

Technologies:

• AWS
• Ansible
• Azure
• CI/CD
• Cloud
• Datadog
• DevOps
• Docker
• Dynatrace
• ELK
• GCP
• GitHub
• Helm
• Support
• Jenkins
• Kubernetes
• OpenTelemetry
• Puppet
• Splunk
• Terraform
• Network

More:

We are a global business that empowers local teams and delivers work that is genuinely changing the world. Our consulting, applications, business process, cloud, and infrastructure services give our people the opportunity to work with brilliant colleagues and clients on exciting projects. We offer an inclusive environment built on mutual respect, accountability, and continuous learning, supporting collaboration, well-being, growth, and agility. We also provide tailored benefits that support physical, emotional, and financial wellbeing, continuous learning and development opportunities, and flexible work options. We are proud to be an equal opportunities employer and a Disability Confident Committed Employer, with a strong commitment to diversity, equity, and inclusion.

last updated 36 week of 2026