Manager, Software Quality Assurance

Salary: £57,000 - 97,000 per year

Requirements:

• 8+ years in software quality, testing, or quality engineering, including proven leadership experience managing engineering or QE teams in Agile delivery environments.
• Deep experience driving quality for Salesforce platforms (Sales Cloud, Service Cloud, Experience Cloud, or equivalent), enterprise applications, and business-critical systems, including integrations, end-to-end workflows, and platform-level risk management.
• Hands-on experience testing Salesforce applications and integrations, including validation of business processes, APIs, data migrations, and cross-functional workflows.
• Experience leading System Integration Testing (SIT) and Design Verification (DV) testing for business-critical systems, with an understanding of documentation rigor, traceability, and validation expectations in regulated environments.
• Strong people leadership, including mentoring, coaching, performance management, and career development for direct reports.
• Strong hands-on experience with automation frameworks and an automation-first delivery model, including Java, Selenium WebDriver, and test design patterns, with the ability to coach teams to automate earlier and use Polarion ALM for end-to-end test governance.
• Practical experience applying AI-enabled testing techniques and using quality signals to improve test design, defect triage, and release confidence.
• Working knowledge of regulatory and compliance expectations relevant to software quality in regulated environments, including FDA, GDPR, and GxP principles.
• Excellent communication and presentation skills, with the ability to craft executive-ready narratives and influence decisions.
• Experience in regulated environments (medical devices/healthcare) with working knowledge of FDA expectations, GDPR, GxP, and risk-based validation approaches such as CSA.
• Salesforce certifications (e.g., Salesforce Administrator, Platform App Builder, or related certifications) and/or experience supporting Salesforce release management and platform upgrades.
• Certifications or demonstrated experience in automation engineering, Selenium/Java ecosystems, enterprise application testing, or ISTQB are preferred; ACCELQ experience is a plus.
• Demonstrated use of AI/GenAI in QA for faster test authoring, smarter failure analysis, and improved quality decision-making.

Responsibilities:

• Lead a team of Quality Engineers responsible for quality across Salesforce platforms, enterprise applications, and integrations.
• Define and evolve the quality engineering strategy for Salesforce platforms, enterprise applications, and integrations, embedding risk-based coverage, traceability, and audit-ready evidence across functional and non-functional validation.
• Establish and scale an automation-first model by evolving robust Java and Selenium frameworks, automating high-value scenarios earlier in the delivery cycle, expanding regression coverage, and reducing reliance on repetitive manual execution.
• Apply AI-enabled testing techniques to accelerate test design, optimize regression selection, summarize failures, identify risk hotspots, and improve defect triage while maintaining human review and quality governance.
• Orchestrate continuous quality activities across feature development, System Integration Testing (SIT), Design Verification (DV) testing, regression, and release readiness, ensuring fast feedback loops and clear go/no-go recommendations.
• Lead quality assurance and testing activities across Salesforce platforms and integrations, ensuring robust end-to-end validation of business processes, data flows, and release readiness.
• Partner with Product, Engineering, Salesforce, and Release teams to sequence testing around dependencies, test data, and environment readiness.
• Elevate quality insights by defining and publishing quality metrics and presenting clear status and risk narratives to leadership.

Technologies:

• AI
• Cloud
• ISTQB
• Java
• Salesforce
• Selenium
• Azure
• BrowserStack
• DevOps
• Support
• JIRA
• JMeter
• Microsoft 365
• Mobile
• Office 365
• Postman
• Web

More:

We are Insulet Corporation, a Massachusetts-based innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through our Omnipod product platform. Our Omnipod Insulin Management System offers a unique alternative to traditional insulin delivery methods, featuring a simple, wearable, tubeless disposable Pod that provides up to three days of non-stop insulin delivery. Our flagship Omnipod 5 Automated Insulin Delivery System integrates with a continuous glucose monitor and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. We also adapt our Pod technology for delivery of non-insulin subcutaneous drugs across other therapeutic areas. We are seeking a collaborative, quality-focused leader to help us deliver reliable, compliant, and scalable solutions in a global regulated environment. This is a full-time role based in London, United Kingdom.

last updated 35 week of 2026