Ashdown Group
IT Field Support Engineer
Job Description
Salary: £50,000 - 85,000 per year
Requirements:- Previous experience in IT Helpdesk, Service Desk or Desktop Support
- Ability to drive to customer sites in the Surrey and London regions
- Good knowledge of core Microsoft technologies including Windows OS and Office 365
- Experience with Exchange, SharePoint, and MS Teams
- Experience with Active Directory and Windows Server
- Experience with PC hardware setups
- Attend planned onsite client visits
- Provide 1st and 2nd line desktop support
- Escalate calls to 3rd line teams
- Set up machines
- Support and manage customer issues
- Active Directory
- Hardware
- Support
- MS Teams
- Office 365
- SharePoint
- Windows
More:
We are an award-winning IT service provider offering a permanent IT Field Engineer / Support Consultant role, based from home and covering customer sites across Central London, South West London, and Surrey. The role pays up to 38,600 inclusive of car allowance, and offers the opportunity to join a reputable MSP supporting a range of clients with regular onsite IT support.
last updated 34 week of 2026
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About Ashdown Group
Ashdown Group
London
IT
Skills & Technologies
Inferred from job description
Salary Insight
£67,500
This role
£60,000
UK median
This salary is 13% above the UK median for Software Engineers (£60,000/yr).
Based on 2024–2025 UK technology sector benchmarks