IT Support Engineer - London

Salary: £50,000 - 85,000 per year

Requirements:

• Experience supporting Windows 10/11 client environments
• Experience with Office 365, Azure, and Active Directory
• Knowledge of servers, desktops, and laptops
• Familiarity with network protocols and hardware troubleshooting
• Proven experience delivering 1st and 2nd line support
• Strong communication skills
• Previous experience working for an MSP is highly desirable

Responsibilities:

• Serve as the first point of contact for support requests via phone, email, and in person
• Troubleshoot hardware, software, and network issues
• Escalate technical issues when required
• Assist with the maintenance of IT equipment such as laptops and desktops
• Manage software applications
• Support Windows virtual and physical server management
• Travel to client sites around Central London as needed

Technologies:

• Active Directory
• Azure
• Hardware
• Support
• Network
• Office 365
• Windows
• Cloud

More:

We are a well-established and growing business based in Central London, offering an office-based IT Support Analyst opportunity with some travel to client sites around Central London. Reporting into our Head of IT, this is a fantastic opportunity for an IT professional looking to enhance their career while supporting a busy and expanding team.

last updated 34 week of 2026