Solutions Architect

Salary: £38,000 - 78,000 per year

Requirements:

• We require 4+ years of experience in a customer-facing technical role such as Solutions Architect, Technical Account Manager, Infrastructure Architect, Customer Solutions Engineer, or Sales Engineer.
• We require experience leading technical discussions with enterprise customers.
• We require experience with at least one major cloud platform: AWS, Azure, or GCP.
• We require experience in cloud architecture and infrastructure.
• We require experience in enterprise networking.
• We require experience with Identity and Access Management (IAM).
• We require knowledge of security best practices.
• We require experience with infrastructure integration and troubleshooting.
• We require experience with Kubernetes.
• We require experience with Infrastructure as Code (IaC).
• We require excellent communication and presentation skills.
• We require the ability to engage confidently with senior technical and business stakeholders.
• We require strong commercial awareness and the ability to balance technical and business priorities.
• We require strong organisation, ownership, and follow-through.
• We require the ability to manage multiple complex enterprise engagements simultaneously.

Responsibilities:

• We act as the primary technical contact throughout pre-sales and implementation engagements.
• We lead technical discovery sessions, architecture workshops, and solution design discussions.
• We advise customers on secure deployment models, infrastructure design, and integration strategies.
• We work alongside engineering and security teams to address technical and compliance requirements.
• We build trusted relationships with senior technical stakeholders across infrastructure, security, and engineering functions.
• We present complex technical concepts clearly to both technical and non-technical audiences.
• We partner with Sales on enterprise opportunities by providing technical expertise and architectural guidance.
• We help customers evaluate cloud architecture, security controls, networking, and integration approaches.
• We resolve technical concerns throughout the sales process and support proof-of-concept activities where required.
• We guide customers through onboarding, deployment, and initial adoption.
• We support customers with new product releases, feature adoption, and solution enhancements.
• We troubleshoot complex technical issues and coordinate with engineering teams to drive resolution.
• We identify risks early and help ensure successful long-term customer adoption.
• We work closely with Engineering, Product, and Customer Success teams to represent customer requirements.
• We translate customer feedback into technical recommendations and product improvements.
• We contribute to implementation best practices, deployment standards, and technical documentation.

Technologies:

• AI
• AWS
• Architect
• Azure
• Cloud
• GCP
• IAM
• Support
• Kubernetes
• Security

More:

We are an innovative, high-growth enterprise software company developing AI-driven technology that helps large organisations automate complex research, analysis, and decision-making processes. This role offers the opportunity to work with cutting-edge AI solutions, modern cloud technologies, and some of the largest enterprise organisations. You will collaborate closely with Sales, Engineering, Product, and Customer Success teams, supporting business-critical projects and helping drive successful implementations and long-term customer adoption. We offer an excellent opportunity for career progression within an expanding technology business.

last updated 33 week of 2026