Service Designer

Salary: £? - ? per year

Requirements:

• Active SC clearance required
• Strong DDaT Service Design experience
• Proven Discovery → Alpha → Beta → Live delivery
• Excellent service mapping, journey mapping and blueprinting skills
• Experience influencing complex stakeholder groups
• Agile / SAFe experience
• Government, Defence or regulated-sector experience highly desirable

Responsibilities:

• Lead end-to-end Service Design across the DDaT lifecycle
• Create service maps, user journeys, service blueprints and ecosystem models
• Work across Product, Engineering, Technology and Policy teams
• Facilitate engaging workshops, co-design sessions and decision-making forums
• Use research and evidence to shape strategy and influence senior stakeholders
• Coordinate Service Design activity across multiple teams and delivery phases
• Help develop Service Design capability and mentor junior designers

Technologies:

• Security
• UX UI Design

More:

We are hiring a Service Designer to join a high-profile Cyber & Security environment on a 6-month rolling contract. This is a Bristol-based hybrid role, with one day per week onsite, offering a rate of £37.50 per hour. The opportunity is ideal for someone who enjoys solving complex problems, bringing people together, and turning user insight into services that genuinely work.

last updated 33 week of 2026