IT Support Technician

Salary: £30,000 - 30,000 per year

Requirements:

• Proven experience in an IT support role.
• Ability to work independently in a standalone role.
• Strong knowledge of Microsoft Windows environments and Microsoft 365.
• Understanding of IT security, backups, and business continuity.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Organised, proactive, and able to prioritise workload effectively.
• Full UK driving licence.
• Desirable: experience in manufacturing, engineering, or multi-site environments.
• Desirable: knowledge of ERP/business systems support, including Microsoft Dynamics NAV/Navision.
• Desirable: experience in Construction, Manufacturing, Civil Engineering, or Services industries.

Responsibilities:

• Act as the primary point of contact for all IT support issues across the UK business.
• Work closely with Group IT to ensure alignment with group policies and procedures.
• Provide first and second line support for hardware, software, network, and user-related issues.
• Install, configure, maintain, and troubleshoot laptops, tablets, printers, and mobile devices.
• Support onboarding and offboarding processes for employees, including equipment setup and access management.
• Support Microsoft 365 applications, including Outlook, Teams, SharePoint, and Office apps.
• Manage user accounts and permissions.
• Monitor and maintain IT equipment, software licensing, backups, and cybersecurity controls.
• Maintain accurate IT asset registers, system documentation, and support records.
• Assist with system upgrades, infrastructure improvements, and IT projects.
• Ensure compliance with company IT policies, GDPR, and security best practices.
• Identify opportunities to improve systems, processes, and overall IT efficiency.

Technologies:

• ERP
• Hardware
• Support
• Microsoft 365
• Mobile
• Network
• Security
• SharePoint
• Windows
• Office 365

More:

We are seeking a reliable and self-motivated IT Support Technician to support the day-to-day IT operations across our UK business. Based in Doncaster, this office-based role offers a salary of £30,000 per year, 37 hours per week, and occasional travel to our Sandy depot as required. We provide competitive benefits including pension, training and development opportunities, 25 days holiday plus public holidays, an employee assistance programme, and additional benefits such as casual dress, free on-site parking, and sick pay. We value proactive teamwork, continuous improvement, and a strong focus on IT reliability to support our multi-site operations.

last updated 34 week of 2026