James Frank Associates
2nd Line Engineer - Wrotham
Job Description
Salary: £35,000 - 35,000 per year
Requirements:- A minimum of 3 years experience in a similar IT-related role
- Experience providing a high level of technical support to a range of clients
- Windows Server 2012–2022 experience
- Windows Desktop 7/11 experience
- Office 365 knowledge
- Networking ability, including DNS, routing, and switching
- VMware experience
- Azure experience
- Active Directory experience
- MSP experience is advantageous, although not essential
- Access to your own vehicle due to office location
- Resolve daily client tickets, including software troubleshooting, installs and updates, and hardware faults
- Attend client sites when required to fix onsite faults and hardware issues
- Provide a high level of technical support while maintaining excellent customer service
- Work on both day-to-day support tasks and project work
- Act as the go-to person for questions and queries from other Engineers
- Active Directory
- Azure
- Hardware
- Support
- Office 365
- VMware
- Windows
- Cloud
More:
We are a leading MSP experiencing an exciting period of growth, and we are expanding our Engineering team on a full-time contract basis for an initial 6 months. This is an excellent opportunity for a 2nd Line Engineer to join a thriving business that is a leader in its field, with a supportive environment and strong opportunities to learn, develop, and progress your skills while working with a varied client base.
last updated 31 week of 2026
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About James Frank Associates
James Frank Associates
Wrotham
IT
Skills & Technologies
Inferred from job description
Salary Insight
£35,000
This role
£60,000
UK median
This salary is 42% below the UK median for Software Engineers (£60,000/yr).
Based on 2024–2025 UK technology sector benchmarks