Job Description
About the Role
We're an early-stage ambient AI startup building a continuous system of context, memory, and intelligence designed to integrate seamlessly into daily life — helping people offload routine tasks and stay more focused on what matters. We're looking for a Community Operations Lead to build and own our community presence from the ground up.
This is a zero-to-one role. You'll be a key, visible figure within the community itself, working directly with company leadership to define and shape the role as the work surfaces. If you thrive without a pre-built playbook and love turning engaged early users into true product evangelists, this is for you.
What You'll Do
Build and run community presence across the platforms where early users are active (Discord, X, and others).
Own moderation, engagement, and day-to-day community operations — including resolving conflicts and driving meaningful participation.
Coordinate community events and touchpoints, both digital and in-person.
Partner with product and research teams to leverage the community for UX research and user studies.
Partner with Go-to-Market to execute coordinated campaigns with the most dedicated users and convert power users into product evangelists.
Define operational scope and build processes for community programs in a fast-moving, ambiguous environment.
Work directly with senior leadership to shape the direction of this function as it evolves.
What We're Looking For
Must-haves:
2+ years of experience in community operations or management roles, building or growing online communities for B2C or prosumer products.
Demonstrated experience building community operations and engagement strategies from scratch in early-stage environments — without established playbooks.
Hands-on experience moderating communities across platforms such as Discord and X, including resolving user conflicts and sustaining active engagement.
Experience partnering cross-functionally with product, research, or GTM teams to surface community insights or run coordinated user campaigns.
Experience coordinating community events and digital touchpoints.
Operationally sharp — comfortable defining scope and building processes in ambiguous, rapidly changing environments.
Independently capable of making judgment calls and representing the brand publicly with confidence.
Nice to have:
Experience coordinating in-person (IRL) community events.
Multilingual capabilities for engaging with international community members.
Background in consumer technology, hardware, or AI product communities.
Compensation & Benefits
Compensation details have not been specified for this role. We're happy to discuss range during the interview process based on your experience and background.
Please note: Visa sponsorship is not available for this position.
Location
This is an on-site or hybrid role. Fully remote candidates are not a fit at this stage. Specific location details will be shared during the interview process.
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How to Apply
About Clera
Clera
remote
Frequently Asked Questions
Where is the Community Operations Lead position at Clera located?
The Community Operations Lead role at Clera is based in remote.
What type of employment is the Community Operations Lead role at Clera?
This Community Operations Lead position is offered as Full Time.
What skills are needed for the Community Operations Lead role at Clera?
Key skills and focus areas for this role include Engineering.
How do I apply for the Community Operations Lead position at Clera?
You can apply for the Community Operations Lead role at Clera directly from this page. Create a professional, ATS-ready resume with Clever CV to strengthen your application before you apply.