H-Tech Supports
IT Support Engineer
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Job Description
H-Tech Supports (HTS) provides cutting-edge IT and network solutions tailored to the needs of enterprise markets around the world. With a global team of expert IT engineers, HTS offers professional consulting, data solutions, and maintenance services to address the evolving technological demands of its clients. The company specializes in a wide range of managed IT support services, including end-user support, hardware and software troubleshooting, site surveys, remote and on-site assistance, and more. Leveraging deep operational experience and technical expertise, HTS helps clients overcome challenges, optimize resources, and innovate for business success. By delivering comprehensive services, HTS aims to enable businesses to achieve their full potential.
Tasks
Job Overview
We are looking for a reliable and motivated IT Support Engineer to provide technical assistance to our employees and ensure smooth IT operations. The ideal candidate should have a basic understanding of IT systems, networks, and troubleshooting.
Key Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain laptops, desktops, and printers
- Troubleshoot system, email, and connectivity issues
- Manage user accounts, passwords, and access rights
- Support onboarding/offboarding (device setup, access provisioning)
- Escalate complex issues to senior IT staff when needed
- Maintain documentation of issues and solutions
Requirements
Requirements
- Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)
- 1–3 years of experience in IT support or helpdesk role
- Basic knowledge of Windows OS, networking (TCP/IP), and Microsoft Office
- Familiarity with Active Directory is a plus
- Good problem-solving and communication skills
Preferred (Nice to Have)
- Certifications like CompTIA A+ or similar
- Experience with ticketing systems
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How to Apply
About H-Tech Supports
H-Tech Supports
Frankfurt am Main
Frequently Asked Questions
Where is the IT Support Engineer position at H-Tech Supports located?
The IT Support Engineer role at H-Tech Supports is based in Frankfurt am Main.
What type of employment is the IT Support Engineer role at H-Tech Supports?
This IT Support Engineer position is offered as professional / experienced.
What skills are needed for the IT Support Engineer role at H-Tech Supports?
Key skills and focus areas for this role include Engineering.
How do I apply for the IT Support Engineer position at H-Tech Supports?
You can apply for the IT Support Engineer role at H-Tech Supports directly from this page. Create a professional, ATS-ready resume with Clever CV to strengthen your application before you apply.