Head of Operations & Systems

Odin is building the investment infrastructure for the future of private markets.
We believe capital is one of the most powerful tools for shaping the world - and more people should know how to put it to work. Our mission is to make it radically easier to raise and deploy capital, so that anyone, anywhere, can back the companies and ideas they believe in.

Our first product is a full-stack platform for launching and running private investment firms, allowing you to run everything from your phone - think Shopify for VC and PE. We handle all the infrastructure: from legal structuring and investor onboarding to KYC/AML, payments, tax, reporting, and exits.

We're already trusted by over 10,000 angels, VCs, and founders. We administer over $750m in assets, covering investments from pre-seed to series E. This includes household names like ElevenLabs, OpenAI, SpaceX, xAI, Anduril, etc. but also new companies creating everything from synthetic brains to small nuclear reactors.

Why we're hiring

• Odin is automating a decades old part of the financial services industry. AI pilled operators like you are the beating heart of this plan, because LLMs & agents allow us to turn this services business entirely into software.

• The role sits at the intersection of finance, legal, product and engineering.

• We're post-PMF, fast-growing, and rolling out new products (fund admin) & geographies (USA). Customer & deal volume is climbing fast.

• Today we're on track for roughly 700 deals a year, with a team of ~20, and we'll process $500m-$750m of investment in 2026 alone.

• The next goal is 7,000 deals a year and billions in annual investment flows.

• We believe this can be achieved with a team of around 50 people. But it will only be possible if we turn human-driven services workflows into software.

• The operational machine behind Odin is still held together in many places by people and spreadsheets. Your job is to come in, understand every process and system, simplify, streamline and automate the shit out of it.

• Nobody owns the whole function today, which is what this hire is about. You'll inherit a team, hire and lead the founding operations engineers, and get a clear mandate to rebuild how the work gets done.

• You'll lead a small elite team embedded in operations and working closely with existing team members to build agents that automate work.

• We are not solving this problem with headcount. The point of the role and the other seniors in this function is to make it leaner, faster and mostly automated.

• We expect the right hire to be spending more time in Claude Code than in Gmail, Zendesk, Slack or anything else.

What you'll own

• Team
  2-3 ****senior operators (covering investor/LP experience, fund manager / deal sponsor experience and post-close operations like secondaries and exits) plus the deal ops team underneath them will support you. Hiring, training, performance, and the hard calls about who's good enough ultimately rest on your shoulders.

• Systems
  The operations function end to end: launching and closing investments on Odin, handling post-close governance all the way to exit, and the operating system that runs this.

• Automation
  The automation roadmap. You're the person who identifies the pain, automates fixes both yourself and with the senior team members, and brings product/design/engineering into the things that genuinely need significant engineering work. Before it gets to them you've already made the process as simple and fast as possible

• Deleting things and saying no
  You decide what belongs in our processes and what doesn't. If a request from sales doesn't scale and isn't highly profitable we don't do it. If a way of working exists for no good reason, you kill it. You also handle high-value customer escalation, edge cases that fit no process, decisions that need judgement but have no playbook. You ensure they're handled fast and we delight our customers

• Setting the bar
  You set the cultural bar for the team and ensure we solve the root issues rather than putting out fires

What we're looking for

• AI-pilled builder
  Clear evidence, at work or in your own time, that you've built concrete solutions to problems with no budget and no engineering. No-code tooling, scripts, spreadsheets, vibe-coded apps and more.

• Management experience
  You've directly managed teams of 5+ for at least 3 years, including senior ICs.

• In the details and extremely on top of things
  You understand every single aspect of our systems end to end. You close loops, you chase, you push hard to get things done.

• First principles thinker
  Although you're in the details and on top of execution, you also zoom out. You look at any process the way a good product manager looks at a product: What's the job? Why are we doing this at all? What's the smallest, simplest system that achieves the goal?
  A lot of what happens in fund admin is inherited convention, an industry "given", or a constraint of some third party. You should find it physically difficult to accept any of that.

• Big plus: prior experience in regulated financial services
  Not a requirement. We care much more about the traits you have and things you can build than specific skills or experience on your CV.

How we work

There are five things we care about deeply:

1. Reason from the ground up
   Seek to understand what is true by always asking why. Do not trust convention or experts.

2. Speed begets speed
   We work fast. Speed compounds, it's the best form of defensibility, and it's energising to be around. If you work slowly, or tolerate slow work around you, you do not belong at Odin.

3. Take ownership
   Do not wait for permission to do things. Find the answer, force the thing into existence and hold others to an extremely high standard - the same standard you hold yourself to.

4. Brutal honesty
   If work doesn't meet the bar, people need to hear it, and the right people want to.

5. Truly excellent customer service
   Be a stickler for detail in every single interaction a customer has with us, and always strive to make this experience better, smoother, faster.

This role is probably not for you if

• You'd rather manage than operate. You’re leading a team but we expect everyone in the company to get their hands dirty;

• You prefer close management of your responsibilities;

• You are risk-averse;

• You want a 9-5;

• You take yourself too seriously;

• You care about working for a company that's raised lots of money rather than one that's extremely capital efficient and focused on building a profitable giant that has a positive economic impact

Salary

£120k - £150k base, plus a meaningful equity grant.
We're flexible on the mix of cash and equity.

Hiring process

Three stages, usually inside two weeks, with detailed feedback within 24 hours of each one.

Location & ways of working

We're a London-based team. This role works closely with the founders, product and the wider ops team, and the speed we run at makes that much easier in-person. At least three days a week in the office.

Benefits

• Health: Private health insurance (Vitality), paid sick leave including support for pregnancy loss and fertility treatments, and access to Spill for mental health support

• Wellness: £1,000 annual budget for health, therapy or fitness

• Parental Leave: Enhanced maternity, adoption, paternity and partner leave

• Pension: 4% employer contribution with salary sacrifice options

• Time Off: 25 days annual leave, 2 wellness days and flexible bank holidays (33 days total)

• Work From Anywhere: Up to 6 weeks per year working from anywhere globally

• Birthday Leave: An additional day of leave
  

Ready to apply?

If you're interested in joining our team at Odin, apply below

When you apply, send us a link to something (or things) you've built with AI. Applicants who do not share anything will not be accepted.

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