Solutions Architect

Salary: £110,000 - 110,000 per year

Requirements:

• Experience as a Solutions Architect, Technical Architect, CRM Architect or in a similar architectural role.
• Strong Salesforce CRM implementation and/or migration experience.
• Experience designing integrations across multiple systems and platforms.
• Good understanding of APIs, data flows, data migration and legacy system environments.
• The ability to engage credibly with developers and technical teams.
• The ability to work effectively with product, operational and business stakeholders.
• Commercial maturity, sound judgement and the ability to prioritise without requiring constant direction.
• A pragmatic approach to architecture, with a focus on what is deliverable, maintainable and valuable.
• The confidence to challenge existing thinking while remaining constructive, collaborative and solutions-focused.

Responsibilities:

• Lead the design and delivery of a Salesforce CRM implementation and wider systems integration programme.
• Define how Salesforce fits within the broader technology landscape and how it integrates with existing systems.
• Design the Salesforce CRM solution architecture across current and future systems.
• Define how Salesforce integrates with wider business platforms and applications.
• Support CRM migration, including data mapping, data quality and transition planning.
• Work with developers to shape robust, practical technical solutions.
• Work with product and business stakeholders to translate requirements into clear architectural decisions.
• Review existing systems, integrations and processes to identify improvements and simplification opportunities.
• Advise on configuration, customisation, integration patterns and technical trade-offs.
• Create clear, accessible documentation for system architecture, data flows and integration points.
• Help establish architecture principles, standards and guardrails for delivery teams.
• Challenge the status quo where current processes, systems or decisions create unnecessary complexity.
• Plan and manage your own workload effectively, balancing delivery priorities, stakeholder input and technical decision-making.

Technologies:

• Architect
• CRM
• Support
• Salesforce

More:

We are recruiting for a Solutions Architect to lead a Salesforce CRM implementation and wider systems integration programme. This role will help shape how Salesforce fits within our broader technology landscape, enabling scalability, resilience and operational efficiency. We are looking for someone technically strong, commercially mature and comfortable working across development, product and business stakeholder groups. The working pattern is 3 days per week in the office. This is an excellent opportunity to take ownership of meaningful architecture work, contribute to a major Salesforce implementation, and help shape a more integrated and scalable technology environment.

last updated 32 week of 2026