IT Systems Administrator

Salary: £38,000 - 45,000 per year

Requirements:

• Proven experience in a Systems Administration or similar IT infrastructure support role.
• Hands-on experience supporting Windows-based server and endpoint environments.
• Good knowledge of best practices for managing, maintaining, and monitoring server infrastructure, virtual environments, and storage platforms.
• Experience with backup and recovery solutions such as Veeam.
• Prior experience supporting business applications such as WinMan, DDM, and Sunrise is preferred.
• Experience working within a manufacturing environment and familiarity with PLM, MRP, or shop floor systems is advantageous.
• HNC or degree qualified in an IT discipline is preferable but not essential.
• Full UK driving license is essential due to travel to Luton.

Responsibilities:

• Monitor and respond promptly to requests logged through our IT Service Desk service.
• Troubleshoot and resolve hardware, software, and systems issues, escalating where appropriate and arranging replacement or repair of faulty equipment or components.
• Provide on-site desktop and laptop support, including device preparation, imaging, deployment, and lifecycle management.
• Support core IT services such as user accounts, access permissions, mobile devices, voicemail, and day-to-day endpoint administration.
• Support, configure, maintain, and upgrade server infrastructure, business systems, and related IT services.
• Administer and support third-party business applications, including WinMan, DDM, and Sunrise.
• Support the leaver process by ensuring accounts are managed appropriately and company equipment is identified and returned.
• Contribute to system improvements by researching issues and making recommendations for infrastructure and service enhancements.
• Provide on-site IT support to our Luton Sales and Service site, currently once a week.
• Assist with onboarding and offboarding of users, ensuring new starters have the appropriate devices, workplace setup, system access, and permissions required to perform their roles.
• Deliver IT induction and user guidance covering support processes, essential systems, and basic IT tools and practices.
• Develop and maintain a strong understanding of our core systems, infrastructure, and business applications.

Technologies:

• Hardware
• Support
• Mobile
• Veeam
• Windows
• ServiceNow

More:

We are seeking an IT Systems Administrator to join our team in Southampton, with parking available and a fully onsite working arrangement. This is a full-time role offering a salary of up to £45,000. We provide the opportunity to support a broad range of IT services across server infrastructure, endpoints, business applications, and user support, including weekly on-site travel to our Luton Sales and Service site.

last updated 31 week of 2026