Hardware Engineer

Salary: £40,000 - 40,000 per year

Requirements:

• Demonstrable hardware repair and maintenance experience within an enterprise environment.
• Strong fault-finding, diagnostic and troubleshooting skills.
• Experience supporting critical, operationally sensitive or high-availability environments.
• Knowledge of at least one of the following: IBM Mainframes (9672, 2003, 2066 or 2096), IBM Tape Systems (3490, VTS or 3590), EMC DASD storage, or STK DASD storage.
• Strong communication and customer-facing skills.
• Ability to work independently and take ownership of technical issues.
• Desirable: IBM pSeries servers.
• Desirable: HP ProLiant servers.
• Desirable: Dell or Sun server platforms.
• Desirable: PC hardware repair and custom system builds.
• Desirable: Dot matrix and laser printer support.
• Desirable: Electro-mechanical repair.
• Desirable: Soldering or component-level repair.
• Desirable: AIX, HP-UX or related infrastructure knowledge.

Responsibilities:

• Provide onsite L2/L3 hardware support across enterprise infrastructure and bespoke systems.
• Diagnose, repair and maintain IBM mainframes, tape systems, storage arrays and server platforms.
• Support legacy and modern equipment, including PCs, printers and custom-built systems.
• Apply electro-mechanical repair techniques and soldering skills to specialist equipment.
• Investigate and resolve complex hardware faults within a critical operational environment.
• Carry out preventative maintenance and contribute to improving system reliability.
• Build strong relationships with customer stakeholders and participate in technical meetings.
• Follow established processes while identifying opportunities for improvement.
• Maintain technical documentation and contribute to knowledge sharing.
• Work independently while collaborating with wider engineering and support teams.

Technologies:

• Hardware
• IBM
• Support
• Matrix
• UX UI Design

More:

We are recruiting an experienced Hardware Engineer for a 12-month fixed term contract at a major customer site in Southampton. This is an onsite role, Monday to Friday, paying £35,000 to £40,000 per annum, based in our onsite workshop and across multiple machine rooms. You will support critical infrastructure systems in a highly critical operational environment, working with both legacy and modern technologies to help maintain the performance, reliability and availability of essential IT systems.

last updated 34 week of 2026