Graduate IT Support & Infrastructure Engineer

Salary: £25,000 - 25,000 per year

Requirements:

• A degree in Computer Science, Information Technology, or a related discipline.
• A genuine interest in IT infrastructure, networking, and systems administration.
• Strong problem-solving skills and a logical approach.
• Excellent communication skills.
• A willingness to learn and develop new technical skills.
• Exposure to Windows operating systems, Microsoft 365, Azure, Active Directory, networking concepts such as DNS, DHCP, and TCP/IP, or PowerShell would be beneficial.

Responsibilities:

• Provide technical support to users via phone, email, and ticketing systems.
• Troubleshoot hardware, software, and network issues.
• Support Microsoft 365, Windows environments, and cloud technologies.
• Assist with infrastructure maintenance and system administration.
• Set up new users, devices, and system access.
• Monitor system performance and resolve technical issues.
• Support IT projects including upgrades, deployments, and migrations.
• Work closely with colleagues across the business to deliver an excellent IT service.

Technologies:

• Active Directory
• Azure
• Cloud
• Hardware
• Support
• Microsoft 365
• Network
• PowerShell
• TCP/IP
• Windows
• Office 365

More:

We are a supportive business with a collaborative IT team where Service Desk and Infrastructure work as one, giving you broad exposure to technologies and the chance to develop beyond first-line support. This graduate role offers hands-on experience across IT support, infrastructure, and projects, along with ongoing training, career development, and company-funded professional qualifications. We also offer a competitive salary of up to £25,000, hybrid working following successful probation and training, generous holiday entitlement including your birthday off, private medical insurance, a health cash plan, life assurance, an employee assistance programme, a cycle to work scheme, and a company pension. We actively invest in our people and offer a clear pathway toward roles such as Infrastructure Engineer, Systems Administrator, or IT Engineer.

last updated 31 week of 2026