Ecommerce AI Engineer - London

Salary: £65,000 - 71,500 per year

Requirements:

• At least five years experience across AI, software engineering, ecommerce, platform engineering or a closely related area
• Strong development skills in Python and JavaScript or TypeScript
• Experience developing and optimising WordPress websites, including custom themes, plugins and API integrations
• Experience integrating booking engines, ecommerce platforms and payment systems
• Practical experience with OpenAI APIs, LLMs, RAG and agentic workflows
• Experience integrating CRM platforms, WhatsApp Business, webhooks and third-party APIs
• Strong SQL, data-integration and dashboard-development skills
• Knowledge of technical SEO, GA4, Google Tag Manager, Google Ads tracking and conversion optimisation
• Experience with Opera Cloud or Opera V5
• The ability to translate commercial and operational requirements into practical technical solutions
• Strong communication, documentation and project-delivery skills
• We are looking for experience in one or more of the following desirable areas: hospitality, travel or multi-property booking platforms, WooCommerce, Shopify or similar ecommerce technologies, HubSpot, Salesforce, Zoho or comparable CRM platforms, Django, React, Angular, AWS or other cloud and application-development technologies, WhatsApp Cloud API, Twilio or similar communication platforms

Responsibilities:

• Build and manage WordPress websites from initial concept through to launch
• Integrate booking engines, payment systems, ecommerce platforms and customer portals
• Improve website performance, security, accessibility, technical SEO and conversion rates
• Manage GA4, Google Tag Manager, Search Console, Google Ads tracking and A/B testing
• Analyse and optimise customer journeys to increase qualified leads, bookings and revenue
• Develop lead-generation funnels, customer journey maps and revenue-tracking solutions
• Develop AI assistants for websites, WhatsApp, email and other customer communication channels
• Connect AI agents with CRM, booking and customer-service platforms
• Automate customer enquiries, lead qualification, booking support and follow-up communications
• Build solutions using OpenAI APIs, large language models, RAG, embeddings, vector search and tool calling
• Implement permissions, monitoring, escalation processes and data-privacy controls
• Integrate third-party systems using APIs, webhooks and data pipelines
• Automate repetitive commercial and operational processes
• Create dashboards and reporting tools covering leads, bookings, customer activity and performance
• Maintain strong standards across documentation, testing, monitoring and system reliability
• Identify opportunities to use AI and technology to improve revenue, operational efficiency and customer experience
• Evaluate build-versus-buy decisions and recommend appropriate tools and platforms
• Help transform internal AI tools into repeatable, client-facing products
• Collaborate with engineering, marketing, management and commercial teams to deliver measurable results

Technologies:

• AI
• AI Agents
• API
• AWS
• Angular
• Cloud
• CRM
• Django
• HubSpot
• Support
• JavaScript
• Marketing
• Python
• RAG
• React
• SQL
• Salesforce
• Security
• Shopify
• TypeScript
• WordPress

More:

We are partnering with a forward-thinking company at the forefront of AI, technology and digital commerce to hire an Ecommerce AI Engineer. You will join a collaborative, commercially focused team in Paddington, London, working in a hybrid arrangement on a 12-month outside IR35 contract with a day rate of £250-275 and 8-hour working days. We build innovative AI products, ecommerce platforms and digital tools that improve customer experience and business performance, and we are looking for someone who can turn commercial needs into practical technology solutions. Applicants must be UK residents, and no visa sponsorship or fully remote option is available. Successful candidates will be asked to present examples of their work during the interview process.

last updated 30 week of 2026