Domain Lead - Central Developments

Salary: £95,000 - 95,000 per year

Requirements:

• Proven experience leading digital products, domains, or tech operations within a high scale, fast paced eCommerce or retail environment.
• Demonstrated expertise in roadmap management, backlog prioritisation and managing complex cross-platform dependencies alongside agile engineering teams.
• Track record of auditing complex workflows, eliminating operational bottlenecks and delivering measurable cost or time savings through automation.
• Strong operational judgment with experience handling live incidents, service performance, peak trade readiness and urgent business requests.
• Exceptional communication skills with the ability to build trust, align diverse technical and non-technical teams and influence senior stakeholders.
• Prior experience with Product Information Management (PIM) systems, product data workflows, or master data capabilities.
• Familiarity with Google Tag Manager, digital analytics setups, or marketing technology governance.
• Practical knowledge of user consent management, cookie compliance and privacy controls across digital channels.
• Experience managing translation platforms or scaling localised content across international markets.
• A track record of successfully modernising legacy systems and tech debt without disrupting live operational business.

Responsibilities:

• We will provide critical ownership and leadership across our business-critical eCommerce platforms and operational capabilities, including our internal Product Information Management System (NEOS), Translation, Google Tag Manager (GTM), and UCM / cookie compliance.
• We will ensure these domains remain stable, compliant and responsive to business needs while driving modernisation, automation and continuous improvement.
• We will guide the strategic evolution of NEOS to simplify how product teams consume product data, protect service stability and modernise legacy components.
• We will champion efficiency across our UK and Pune teams by identifying manual process bottlenecks and embedding robust automation to deliver measurable time savings, increased speed and accuracy, and greater team capacity for higher-value strategic activity.
• We will act as the direct point of accountability, prioritisation and escalation across high-volume, time-sensitive domains.
• We will enable rapid campaign execution and measurement via GTM.
• We will drive local language content delivery at scale across international markets.
• We will maintain strict customer consent and cookie compliance controls to protect customer trust.
• We will define and deliver roadmaps, priorities and service health for NEOS, Translation, GTM and UCM, balancing technical risk, governance and commercial goals.
• We will shape the technical and functional evolution of our internal PIM platform NEOS to enhance usability, data quality and consumption for product teams and automation initiatives.
• We will lead initiatives across UK and Pune teams to automate workflows, eliminate manual touchpoints and unlock quantifiable capacity and cost savings.
• We will oversee high-volume tag management changes, establishing effective governance, testing and release controls to support Marketing, Trading and Analytics without slowing speed to market.
• We will serve as the technical lead for UCM, partnering with Legal, Privacy and Security teams to ensure digital tracking and consent mechanisms comply with regulatory standards.
• We will manage day-to-day operational performance, live issues and peak trading readiness while putting long-term root cause fixes in place.
• We will optimise translation tooling, workflows and service levels to deliver accurate, localised eCommerce content across international markets efficiently.
• We will direct and mentor cross-functional delivery teams while maintaining clear communication and alignment with senior leaders across Product, Engineering, Marketing and Legal.

Technologies:

• Support
• Marketing
• Neos
• Security
• Excel

More:

hackajob is partnering directly with NEXT to hire for this role. We are looking for a Domain Lead to join our eCommerce Developments team. The role is based onsite at our NEXT Head Office in Enderby, Leicestershire, four days per week with one day working from home. We are offering a competitive salary range up to £95,000 with great benefits. This role sits at the intersection of product, technology, operations and governance, supporting business-critical eCommerce platforms across UK and international markets.

last updated 34 week of 2026