Configuration Engineer

Salary: £21,157 - 24,784 per year

Requirements:

• Strong understanding of PC hardware components and architecture.
• Proficiency in Microsoft Windows operating systems.
• Familiarity with Android and iOS operating systems is desirable.
• Experience with imaging and deployment tools such as MDT or SCCM / Microsoft Endpoint Configuration Manager is advantageous.
• Strong attention to detail and commitment to quality standards.
• Ability to work efficiently under pressure in a fast-paced, high-volume environment.
• Good problem-solving and troubleshooting skills.
• Effective time management and ability to prioritise tasks.
• Clear and professional communication skills, both written and verbal.
• Ability to lift and move IT equipment up to 15–20 kg.
• Ability to stand for extended periods while performing configuration tasks.

Responsibilities:

• Image and configure desktops, laptops, printers, tablets, and other assets per our company standards and in line with SLAs.
• Configure BIOS settings and apply required system customisations.
• Execute asset tagging and accurately record customer-specific data in asset management systems.
• Complete post-imaging configuration, validation, and quality checks to ensure devices meet required standards.
• Meet defined KPIs and SLAs, including turnaround times, productivity targets, and quality benchmarks.
• Maintain a clean, safe, and organised workspace in compliance with health and safety policies.
• Collaborate effectively with team members to achieve daily production targets and operational goals.
• Provide support to colleagues to maintain workflow efficiency and resolve bottlenecks.
• Train and mentor team members to ensure consistency, quality, and adherence to processes.
• Follow data security, handling, and compliance procedures when working with customer devices and information.

Technologies:

• Android
• Hardware
• Support
• Security
• Windows
• iOS
• DevOps

More:

We are Greensafe IT, an IT recycler and supplier of IT services with experience overseeing more than 3 million devices through the IT lifecycle. We provide customers with guidance and advice across a complex market, along with a wide range of services including IT spares and logistics throughout the UK, datacentre and office relocations, configuration and build, bonded stock, engineers and project managers, and our Greensafe Global hardware specialist IT brokerage service. This is a full-time, permanent junior technician role based in Kidderminster, working Monday to Friday, 37.5 hours per week. Benefits include a staff discount online store, company events, a refer-a-friend scheme, and an on-site fully equipped gymnasium.

last updated 33 week of 2026