Director Analyst – Software Licensing/SAP Sourcing & Contracts

Salary: £41,000 - 41,000 per year

Requirements:

• You have a bachelors degree or equivalent experience; a graduate degree is preferred.
• You have 10+ years of relevant field or industry experience.
• You have 8+ years of experience in SaaS/software contract negotiations, technology procurement, category management, vendor management, or software asset management within a buying organization, outsourcer, consulting firm, or reseller.
• You have 5+ years of hands-on experience negotiating SAP renewals, including deals within the last 12 months, ideally with exposure to RISE, S/4HANA, and line-of-business solutions such as SuccessFactors, Ariba, or Concur.
• You bring subject matter expertise in SAP licensing, particularly its commercial aspects and software and cloud services market trends.
• Experience with software license compliance risk assessment, management, or mitigation in a software audit context—particularly with SAP—is desired.
• Experience negotiating with and managing other major vendors, such as AWS, Google, Salesforce, Microsoft, Oracle, or ServiceNow, is desired.
• You have executive presence and can establish credibility with executives and other stakeholders.
• You have strong organizational skills and can work under tight deadlines while producing high-quality deliverables.
• You demonstrate excellence in research and writing, along with strong analytical, presentation, written, and verbal communication skills.
• You can engage clients, respond effectively to questions, synthesize data, apply patterns and frameworks, and draw and defend conclusions on client challenges.
• You can explain complex concepts clearly and concisely and are comfortable presenting at large- and small-scale speaking engagements.
• You have strong business and financial acumen and deep knowledge of the global and competitive landscape in your subject area.
• You can work independently and collaborate across teams in a multicultural, global environment, including within highly matrixed organizations.
• You are learning agile and can represent our research methodology and strategies effectively at all levels.
• You are willing and able to travel up to 25%, where applicable.

Responsibilities:

• You will create innovative, thought-provoking, must-have insights and develop actionable approaches that help clients address their needs and act on priorities.
• You will conduct in-depth analysis to identify the root causes of client barriers and reframe challenges to advance strategy.
• You will establish insights positions across a team of analysts and bring independent perspectives to Gartner leaders that can shape the research agenda.
• You will research, analyze, and predict market trends and shifts to provide actionable insights to clients and vendors.
• You will create and deliver high-value presentations for Gartner events, industry and professional association conferences, and in-person or remote client briefings.
• You will support Business and Technology Insights (BTI) and Sales by serving as a voice of the market, helping teams create content and engage clients on critical priorities.
• You will provide timely, high-quality peer reviews and build credibility as an industry expert representing Gartners insights, methodology, and strategy.
• You will collaborate with global colleagues in innovation, ideation, and research discussions, and identify process improvements that strengthen service delivery.
• You will mentor and coach more junior team members.
• You will take a client-centric approach and help clients engage regularly with Gartner insights and interactions.

Technologies:

• AWS
• Cloud
• Support
• Oracle
• SAP
• Salesforce
• ServiceNow
• AI

More:

We are Gartner, a global company that provides objective business and technology insights to help enterprise leaders advance mission-critical priorities. As a Director in our Business and Technology Insights group, you will focus on sourcing, contracts, and negotiations for enterprise software and SaaS licensing, with an emphasis on the SAP ecosystem. Our analysts develop research and advice for clients and engage with them through meetings, sales support, and conferences. This is a full-time remote role based in the United Kingdom, within the EMEA context, with travel of up to 25% where applicable. We offer competitive compensation, benefits, a hybrid work environment with flexibility to work virtually when productive, and opportunities for professional and personal growth. Our global teams bring together people from diverse backgrounds, and we are committed to equal employment opportunity and reasonable accommodations.

last updated 40 week of 2026