Regional IT Engineer | Midlands

Salary: £35,000 - 40,000 per year

Requirements:

• Previous experience in a field or travelling IT support role
• Practical field or multi-site IT support experience
• Good grounding in hardware and networking, including confidence troubleshooting switches, access points and Wi-Fi
• Experience supporting rollouts or installations is valuable
• Approachable communication style and confidence supporting colleagues with different levels of technical knowledge
• Reliable ticket updates, progress communication and follow-through
• Full driving licence

Responsibilities:

• Provide day-to-day IT support across a regional network of operational sites
• Plan and adapt site visits, project work and support requests, including occasional travel beyond the Midlands
• Troubleshoot issues involving Wi-Fi, handheld devices, Windows devices, Microsoft 365, Intune, Apple devices, local applications and networking environments using Meraki and UniFi
• Support rollouts, upgrades and improvements, including Intune deployment and Windows 10/11 compliance work
• Assess sites, recommend improvements and oversee third-party installations
• Coordinate with suppliers and keep colleagues updated on progress
• Take ownership of local IT issues and follow them through to resolution

Technologies:

• Hardware
• Support
• Microsoft 365
• Network
• Windows
• Office 365

More:

We are supporting a large, established business seeking a trusted IT presence across its Midlands sites. The role is approximately 60% day-to-day support and 40% project work, with support from a wider technical team and senior project delivery engineers. It is a permanent, 40-hour-per-week position, Monday to Friday, with regular travel across the Midlands and occasional wider UK travel. Out-of-hours work is occasional, with time off in lieu when required. The package is £40,000, a company car or approximately £5,000 car allowance, plus benefits. The recruitment agency is acting for permanent recruitment.

last updated 40 week of 2026