Principal Technical Product Manager, Video Commerce

Salary: £60,000 - 110,000 per year

Requirements:

• Experience owning and driving roadmap strategy and definition
• Experience in technical product management, program management, or engineering
• Experience owning feature delivery and making product tradeoffs
• Experience with end-to-end product delivery
• Experience leading engineering discussions about technology decisions and product strategy
• Experience owning and delivering end-to-end product strategy for ML/AI-powered consumer products
• Preferred: Experience with subscription or commerce business models and lifetime-value-based decision-making
• Preferred: Familiarity with reinforcement learning, multi-armed bandits, or multi-objective optimization applied to product personalization
• Preferred: Track record of shipping products that changed customer behavior at scale, with 100M+ users
• Preferred: Experience with experimentation design, causal inference, and long-term holdout measurement

Responsibilities:

• Own the customer problem end to end and define the vision, strategy, and roadmap for Commerce Personalization across Prime Video surfaces, including the homepage, detail pages, checkout, notifications, and partner storefronts
• Build coordinated intelligence that accounts for customer decisions and journey stages, including honoring declined offers, prioritizing content for at-risk customers, and avoiding premature upsells for new subscribers
• Define success measures and assess their impact on long-term outcomes
• Enable partner content discovery and personalized offer timing at scale across channels and markets
• Ship improvements quickly and demonstrate measurable impact, including reduced repetition, better timing, and increased engagement among at-risk segments
• Partner with Applied Science and ML Engineering on reinforcement learning, multi-objective optimization, and unified customer representations tied to customer outcomes
• Align multiple teams around shared customer outcomes, using evidence to support decisions

Technologies:

• AI
• Support
• Security

More:

We offer Prime Video, a streaming service with movies, TV shows, Original and Exclusive content, live sports, add-on channels, and options to rent or buy titles. Available in more than 240 countries and territories, Prime Video is a fast-paced, growing business focused on innovating for customers. As Principal PMT for Commerce Personalization, you will build and scale systems that make relevant commerce offers feel timely and appropriate throughout the customer journey. Our PV Commerce Personalization & Member Experience team connects Prime Videos content experience with its commerce engine. We own the models, systems, and product experiences that determine which customers see which offers, when, and how, and partner across Prime Video to deliver value for customers and partners. We are evolving from siloed model optimization toward a unified system coordinating the full customer journey. We value a diverse, inclusive workforce and make recruiting decisions based on experience and skills.

last updated 40 week of 2026