Performance & Asset Optimization Lead

Salary: £50,000 - 90,000 per year

Requirements:

• Experience in operations and maintenance, including maintenance planning.
• Proven ability to design, implement, and lead performance management frameworks, including setting KPIs, establishing governance, and driving accountability across teams and third parties.
• Strong capability to interpret complex data sets, extract meaningful insights, and apply them to operational and commercial challenges.
• Ability to clearly communicate insights, risks, and priorities to a range of stakeholders, from frontline teams to senior leadership, driving alignment and action.
• Skilled at working across technical, operational, commercial, and compliance teams to solve problems, break down silos, and ensure shared ownership of outcomes.
• Comfortable navigating complexity, ambiguity, and shifting priorities, particularly in a fast-evolving sector like EV charging.
• Demonstrable experience managing outsourced service providers or O&M contracts day-to-day, including SLA enforcement, escalation handling, and field-based compliance or quality assurance.
• Experience balancing long-term asset strategy with the ability to identify and deliver tactical improvements that enhance safety, reliability, and financial performance.
• Ability to engage credibly with engineers, data analysts, and field operators.
• Comfortable using platforms such as Power BI, SQL, Excel, or asset monitoring systems to understand performance drivers.

Responsibilities:

• Act as the delegated day-to-day lead for the O&M contract under a formal CAM delegation.
• Serve as the primary contact for contractor operational and service management teams, maintaining a structured operating rhythm and supporting delivery against agreed service levels, benchmarks, and controllable factors.
• Partner closely with the Tech & Digital Lead to manage OEMs and OEM performance, holding hardware and software manufacturers to account for reliability, defect resolution, and warranty obligations, and feeding OEM performance data into wider asset and contract decisions.
• Collaborate with the Network Commercial team to define and continuously improve internal service levels for network maintenance.
• Translate network priorities into maintenance strategies that focus resources where they deliver the greatest customer and commercial value.
• Design and implement performance management frameworks aligned with global asset strategy and regional priorities, promoting safe operations, operational excellence, and commercial outcomes.
• Define meaningful benchmarks, targets, and performance thresholds covering reliability, uptime, safety, utilisation, and financial performance.
• Establish effective performance monitoring and governance practices across internal teams and external partners.
• Facilitate regular portfolio reviews across the asset portfolio, support constructive discussions with partners, and monitor progress against improvement plans.
• Identify and address barriers to performance across the charging network, whether technical, operational, or commercial.
• Prioritise opportunities based on business impact, customer experience, and risk.
• Promote data-informed decision-making and continuous improvement.
• Build a high-performance environment across internal teams and service providers by introducing practical tools, standards, and routines that enhance execution and results.
• Use historical and current performance data to forecast future outcomes, evaluate asset strategies, and support decision-making across cost, safety, reliability, availability, and performance considerations.

Technologies:

• Excel
• Hardware
• Support
• Network
• Power BI
• SQL

More:

We are bp, and we support our people to grow in a diverse and exciting environment. We believe our team is strengthened by diversity, and we offer benefits to help your work fit with your life, including flexible working options, generous paid parental leave, and excellent retirement benefits. This is a hybrid office/remote role with up to 10% travel expected. Relocation assistance is not available. We are committed to reasonable accommodations for individuals with disabilities during the application and interview process and for essential job functions. We are an equal opportunity employer and value diversity across our company.

last updated 39 week of 2026