Lead Site Reliability Engineer - Chief Technology Office - Glasgow

Salary: £62,000 - 102,000 per year

Requirements:

• Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices, with the ability to implement these practices within an application or platform
• Fluency in at least one programming language (e.g., Python, Java Spring Boot, .NET)
• Deep knowledge of software applications and technical processes with emerging depth in one or more technical disciplines
• Proficiency and hands-on experience in observability practices including white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, or Splunk
• Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform)
• Experience with container technologies and container orchestration platforms (e.g., ECS, Kubernetes, Docker)
• Experience troubleshooting common networking technologies and issues
• Ability to identify and resolve problems related to complex data structures and algorithms
• Ability to collaborate and communicate effectively across different levels and stakeholder group
• Experience mentoring or coaching engineers on site reliability practices and engineering standards
• Familiarity with cloud platforms and infrastructure-as-code practices in large-scale enterprise environments
• Experience contributing to or leading communities of practice, internal knowledge sharing, or engineering guilds
• Exposure to chaos engineering or fault injection methodologies to proactively test system resilience
• Ability to evaluate and introduce emerging technologies that improve platform reliability and reduce operational toil

Responsibilities:

• Demonstrate and champion site reliability culture and practices and exert technical influence throughout our team
• Lead initiatives to improve the reliability and stability of our teams applications and platforms using data-driven analytics to improve service levels
• Collaborate with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers
• Demonstrate a high level of technical expertise within one or more technical domains and proactively identify and solve technology-related bottlenecks in our areas of expertise
• Act as the main point of contact during major incidents for our application and demonstrate the skills to identify and solve issues quickly to avoid financial losses
• Document and share knowledge within our organization via internal forums and communities of practice
• Take lead and conduct resiliency design reviews
• Break up complex problems into digestible work for other engineers
• Act as a technical lead for medium to large-sized products
• Provide advice and mentoring to other engineers

Technologies:

• Cloud
• Datadog
• Docker
• Dynatrace
• GitLab
• Grafana
• Java
• Jenkins
• Kubernetes
• Marketing
• Prometheus
• Python
• Security
• Splunk
• Spring
• Spring Boot
• Terraform
• ASP.NET
• DevOps

More:

As a Lead Site Reliability Engineer at JPMorgan Chase within the Chief Technology Office, we offer an opportunity to help define the future of a globally recognized firm and make a direct, significant impact in a role tailored for top achievers in site reliability. We are a global leader in financial services, providing strategic advice and products to prominent corporations, governments, wealthy individuals, and institutional investors. Our first-class business in a first-class way approach drives everything we do, and we strive to build trusted, long-term partnerships to help our clients achieve their objectives. We value the diverse talents our people bring to our global workforce and are committed to diversity, inclusion, and equal opportunity. Our Corporate Functions teams cover finance and risk, human resources, marketing, and more, playing an essential role in setting our businesses, clients, customers, and employees up for success. This is a full-time position.

last updated 36 week of 2026