Salesforce Technician

Salary: £30,000 - 35,000 per year

Requirements:

• Around 2–3 years experience within Salesforce, CRM, systems administration or IT support
• Hands-on experience administering Salesforce in a commercial environment
• Knowledge of Salesforce users, permissions, objects, fields, reports and dashboards
• Experience or knowledge of Salesforce Flow and automation
• Strong technical and analytical problem-solving skills
• Good understanding of data quality, integrity and security
• Excellent attention to detail
• Confidence communicating technical information to non-technical users
• Good Microsoft 365 knowledge
• A proactive mindset with a genuine interest in improving systems and processes
• Salesforce Administrator certification would be advantageous, but is not essential

Responsibilities:

• Administer, maintain and support our Salesforce platform
• Manage users, profiles, roles, permissions and system access
• Configure objects, fields, page layouts, record types and validation rules
• Create and improve Salesforce reports and dashboards
• Build and maintain Salesforce Flows and automated processes
• Identify opportunities to reduce manual processes through automation
• Work with departments to understand requirements and develop practical Salesforce solutions
• Maintain data quality, including cleansing, imports, exports and duplicate management
• Support Salesforce integrations and troubleshoot data-flow issues
• Investigate Salesforce errors and resolve technical issues
• Support testing and deployment of new functionality and system enhancements
• Provide Salesforce guidance and support to users across our Group
• Maintain technical and system documentation
• Provide wider IT support including Microsoft 365, hardware, software and user accounts
• Support employee onboarding and offboarding from a systems perspective
• Work with external IT and software providers when required
• Keep up to date with Salesforce developments and identify opportunities to improve how we work

Technologies:

• CRM
• Flow
• Hardware
• Support
• Microsoft 365
• Salesforce
• Security
• Office 365

More:

We are Indevor Group, the UKs leading provider of Infrastructure Support Services to the Housebuilding and Built Environment sectors, working with some of the UKs leading FTSE 100 companies and major organisations across the housebuilding industry. We are an ambitious and evolving Group where technology plays an increasingly important role in how we operate and grow. This is a permanent, full-time, office-based role in our Chorley, Lancashire office. Our commitment to our people has been recognised through Investors in People Gold accreditation, a Construction News Best Place to Work 2026 nomination, and recognition in The Sunday Times Best Places to Work in both 2025 and 2026.

last updated 34 week of 2026