Senior Product Designer

Salary: £? - ? per year

Requirements:

• Extensive senior-level product design experience across complex digital products
• Strong portfolio covering both mobile apps and responsive web
• Proven ability to simplify complex or regulated journeys
• Expertise in UX, interaction design, and visual execution
• Skilled in journey mapping, flows, and information architecture
• Comfortable working in ambiguity and shaping solutions with cross-functional teams
• Data-informed approach using user research and usability testing
• Strong balance of pace, quality, and commercial priorities
• Excellent communication skills with the ability to explain design decisions clearly
• Self-starter who delivers impact quickly
• Experience in utilities, energy, or similarly complex service-led industries
• Experience across account management, service tools, billing, payments, onboarding, loyalty, and self-service journeys
• Experience working within regulated environments with accessibility standards
• Experience contributing to or working within established design systems

Responsibilities:

• Own the design of customer-facing journeys from discovery through to final UI
• Translate complex service challenges into intuitive, accessible experiences
• Collaborate cross-functionally with product, research, content, engineering, and business teams
• Deliver interaction design, user flows, wireframes, and high-fidelity UI
• Influence product direction through problem framing, ideation, and prioritisation
• Balance customer needs with business and operational feasibility
• Use data, insights, and testing to continuously improve usability
• Ensure consistency across end-to-end journeys
• Contribute to and evolve design systems and patterns
• Champion accessible, inclusive, and consistent design standards
• Enable rapid iteration while maintaining high-quality design craft

Technologies:

• Support
• Mobile
• Web
• UX UI Design

More:

We are a forward-thinking UK energy provider focused on sustainable solutions. We are hiring a Senior Product Designer for an initial six-month contract with potential extension. This is a full-time role of 37 hours per week, offered on a hybrid basis with one day every two weeks in our London office. We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants.

last updated 31 week of 2026