Jump IT Recruitment

Jump IT Recruitment

Guildford, South East

2nd Line Help Desk Engineer - Surrey

Full-Time£32,000 - 35,000 per yearपरसोंUnited Kingdom
IT

Job Description

Salary: £32,000 - 35,000 per year

Requirements:
  • Good experience providing 1st and 2nd Line support
  • Experience supporting desktop, mobile, and laptop devices using Microsoft-based technology, including Office 365 and Active Directory
  • Strong problem-solving skills
  • Excellent interpersonal skills
Responsibilities:
  • Provide 1st and 2nd Line Help Desk support across desktop, mobile, and laptop devices
Technologies:
  • Active Directory
  • Support
  • Mobile
  • Office 365
  • Hardware
  • Incident Management
  • ITIL
  • Network
  • Windows

More:

We are recruiting for a permanent role in our clients Help Desk Support team, based in the Guildford area of Surrey. The position is predominantly office-based and offers the opportunity to join a settled, happy team.

last updated 40 week of 2026

Interested in this role?

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How to Apply

Ready to apply for this position? Here's what you need:

  • An updated resume highlighting relevant experience
  • A compelling cover letter (if required)
  • Portfolio or work samples (for relevant positions)

About Jump IT Recruitment

Jump IT Recruitment

Jump IT Recruitment

Guildford

IT

Skills & Technologies

GoUI

Inferred from job description

Salary Insight

£33,500

This role

£60,000

UK median

This salary is 44% below the UK median for Software Engineers (£60,000/yr).

Based on 2024–2025 UK technology sector benchmarks

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