
HCLTech
Senior Network Patch Management Engineer
Job Description
Salary: £30,000 - 50,000 per year
Requirements:- 3–6 years in network engineering / operations
- B.Tech (Electronics & Communication / Computer Science) or equivalent
- Expert-level CLI skills: Cisco IOS / IOS-XE / NX-OS, Juniper JunOS, Aruba AOS, Palo Alto PAN-OS
- Deep understanding of network protocols: OSPF, BGP, EIGRP, MPLS, VRF, STP, HSRP/VRRP
- Experience with automated patching toolchains: Ansible, Netmiko, NAPALM, Python (Paramiko)
- Vendor firmware lifecycle knowledge including feature releases, maintenance releases, and ED/MD trains (Cisco SMU, Juniper package management)
- Firewall firmware management: Palo Alto, Fortinet FortiOS, Cisco ASA/FTD upgrade procedures
- Load balancer firmware: F5 BIG-IP or Citrix ADC upgrade methodology
- Network management platforms: Cisco DNA Centre, SolarWinds NPM/NCM, NetBrain, Infoblox
- Vulnerability management: parsing Cisco PSIRT, Juniper JSA, and NVD CVE data
- ITSM integration: ServiceNow change management, CMDB for network asset tracking
- SD-WAN patching exposure (Cisco Viptela, VMware VeloCloud) is advantageous
- Strong risk assessment skills: balances urgency with network stability
- Excellent planning skills for complex, multi-device maintenance windows
- Clear communicator with NOC, application, and security teams
- Methodical documentation – detailed runbooks, RCAs, and change records
- Proactive – stays current with vendor EOL/EOS notices and security advisories
- Preferred certifications: CCNP Enterprise or Security, JNCIP-ENT or JNCIP-SEC, PCNSE, CompTIA Security+ or CySA+, ITIL 4 Foundation or Managing Professional
- Manage the firmware / software lifecycle for routers, switches, firewalls, load balancers, and wireless controllers across multi-vendor environments (Cisco, Juniper, Aruba, Palo Alto, F5, Fortinet)
- Assess vendor advisories (Cisco PSIRT, Juniper JSA, Palo Alto Security Advisories) and map CVEs to required upgrades; prioritise based on business impact and CVSS score
- Develop and maintain device-specific patching runbooks including pre-check scripts, upgrade procedures, rollback steps, and post-validation checks
- Automate network patch workflows using Ansible, Netmiko, NAPALM, or vendor APIs (Cisco NSO / DNA Centre)
- Lead maintenance window planning: impact analysis, rollback testing, stakeholder communication, and CAB submission
- Oversee configuration backup integrity (RANCID / Oxidised / Cisco NSO) before every patching activity
- Conduct structured rollback for failed upgrades; perform root cause analysis and document findings
- Integrate network vulnerability data from Qualys / Tenable into the patch prioritisation workflow
- Monitor network stability post-patching using NMS/IPAM tools (SolarWinds, NetBrain, Infoblox)
- Act as L2 escalation for L1 patch-related issues and routing/connectivity incidents
- Produce patch compliance reports and present to network management and security teams
- Drive patching SLA adherence: Critical vulnerabilities within 72 hours, High within 14 days
- AI
- Ansible
- Aruba
- Citrix
- Cloud
- CMDB
- Cisco
- Firewall
- Firmware
- ITIL
- ITSM
- MPLS
- Network
- NPM
- Nx
- Python
- Security
- ServiceNow
- VMware
- Windows
- iOS
- LAN
- Spark
More:
We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. We are a globally recognized leader in the Tech and IT industry, with an idea-first attitude and a startup mindset that shapes how we work. The role is for a Senior Network Patch Management Engineer based in London / Birmingham, working 5 days in the office on a fixed-term contract.
last updated 34 week of 2026
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About HCLTech

HCLTech
Birmingham
IT
Skills & Technologies
Inferred from job description
Salary Insight
£40,000
This role
£75,000
UK median
This salary is 47% below the UK median for Senior roles (£75,000/yr).
Based on 2024–2025 UK technology sector benchmarks