Salesforce Analyst

Salary: £40,000 - 45,000 per year

Requirements:

• Minimum 5 years experience in Salesforce Administration and/or Salesforce Analyst roles
• Salesforce certifications such as Salesforce Administrator, Salesforce Certified System Architect, Salesforce Certified Application Architect, or Salesforce Certified Technical Architect (CTA)
• Proven experience with CRM workflows, data modelling, data migration, and API integrations
• Strong understanding of automation logic and Salesforce best practices
• Experience translating business requirements into technical solutions
• Demonstrated ability to identify and implement continuous improvement opportunities
• Excellent troubleshooting, communication, and documentation skills
• Strong planning and organisational ability
• Excellent deadline and pressure management
• Analytical thinking and creative problem-solving
• Customer-focused communication skills
• Relationship building, mentoring, and collaboration
• Ability to provide technical leadership and influence Salesforce strategy
• Degree in Computer Science, Engineering, or a related discipline, or equivalent practical experience

Responsibilities:

• Design, implement, and maintain Salesforce data models, security models, and platform architecture
• Define requirements and integration strategies for new features and business initiatives
• Lead Salesforce development activities using best practices across Apex, Lightning Components, and automation frameworks
• Establish and manage governance, change control, and release management processes
• Work closely with senior stakeholders, translating technical concepts into clear business language
• Maintain detailed documentation covering system design, integrations, and data flows
• Manage user accounts, permissions, roles, and profiles
• Configure Salesforce objects, fields, page layouts, and workflows to align with business processes
• Develop and enhance automation using tools such as Flow Builder
• Manage platform security, sharing rules, data imports, and data quality initiatives
• Create insightful reports and dashboards to support business decision-making
• Provide user support, troubleshooting, and training across the organisation
• Manage and prioritise a backlog of enhancement requests and system improvements
• Coordinate Salesforce releases, audits, and ongoing maintenance activities
• Ensure systems remain compliant with ISO and Quality Management System requirements

Technologies:

• Apex
• API
• Architect
• CRM
• Flow
• Support
• Salesforce
• Security
• Embedded

More:

We are hiring a Salesforce Analyst & Administrator based in Lutterworth, UK, working on a hybrid pattern with a minimum of 2 days per week in the office and flexibility for remote working. You will take ownership of a critical CRM platform and help drive business-wide digital transformation. We offer the opportunity to work on a business-critical Salesforce platform, collaborate with senior stakeholders, contribute to strategic projects, and benefit from ongoing professional development and certification support in a collaborative environment where your expertise will directly influence our business success.

last updated 30 week of 2026