Lead Business Architect / Business Design Partner

Salary: £65,000 - 75,000 per year

Requirements:

• We are looking for an experienced Business Architect, Lead Business Analyst, or Business Design professional with a proven track record of shaping enterprise-wide transformation.
• We need strong experience in Business Architecture and strategic business design.
• We need experience designing and embedding Target Operating Models (TOMs).
• We need experience in Service Design, including customer journeys, business capabilities, and organisational design.
• We need the ability to lead complex discovery activities and shape business strategy before delivery begins.
• We need experience engaging and influencing Executive and Director-level stakeholders with confidence and credibility.
• We need experience establishing Business Architecture practices, governance, or new ways of working.
• We need strong facilitation, workshop leadership, and stakeholder management skills.
• We need an understanding of digital platforms, enterprise architecture, and data-enabled transformation.
• Experience shaping Corporate Services operating models, particularly across HR and Finance, would be highly advantageous.
• Extensive experience within Social Housing, Care, or Healthcare is particularly sought after.

Responsibilities:

• Partner with Directors and Executive Sponsors to shape complex business transformation initiatives.
• Lead strategic discovery, defining business problems, outcomes, and future direction.
• Design Target Operating Models, business capabilities, service models, customer journeys, and end-to-end business processes.
• Lead Service Design activities, ensuring future services are customer-focused, operationally effective, and aligned to organisational strategy.
• Apply Business Architecture techniques to develop future-state operating models, business capabilities, and organisational design.
• Facilitate senior stakeholder workshops, challenging thinking and building consensus around future ways of working.
• Develop strategic options, recommendations, and business cases that support Executive decision-making.
• Ensure business design aligns with Digital, Data, Enterprise Architecture, and Delivery teams to create integrated, sustainable solutions.
• Help establish and evolve Business Architecture and Business Design frameworks, standards, and ways of working.

Technologies:

• Architect
• Support

More:

We are offering a remote-first role with occasional UK travel and a salary circa £75,000, plus an excellent benefits package. This is a genuine opportunity to shape strategic transformation before delivery begins and to help establish and mature Business Architecture capability within a collaborative and growing change function. We are looking for someone who enjoys solving complex organisational challenges, designing future operating models, and influencing strategic change at Executive level.

last updated 31 week of 2026