IT Support Technician

Salary: £30,000 - 35,000 per year

Requirements:

• Excellent communication and interpersonal skills
• Passion for technology and a proactive approach to problem-solving
• Strong organisational skills and the ability to remain composed in a busy environment
• Positive attitude with a willingness to support colleagues across the business
• Full UK driving licence
• Previous experience using IT service desk or ticket management systems
• Understanding of Windows and/or Linux operating systems
• Basic networking knowledge
• Familiarity with Active Directory and Microsoft 365 administration

Responsibilities:

• Provide first-line technical support and resolve user issues efficiently
• Diagnose and troubleshoot hardware, software, networking, and business system problems
• Prepare, configure, and recover equipment for new starters and departing employees
• Ensure meeting room technology and audiovisual equipment are fully operational
• Support IT improvement initiatives, upgrades, and deployment projects
• Maintain accurate IT documentation, records, and asset inventories

Technologies:

• Active Directory
• Hardware
• Support
• Linux
• Microsoft 365
• Windows
• Office 365

More:

We are a growing and forward-thinking organisation based in Derby, offering an exciting hands-on IT Support Technician role within a busy and dynamic environment. We provide excellent benefits including 20 days annual leave plus a two-week Christmas shutdown, critical illness cover, life insurance and death-in-service benefit, enhanced paternity leave, enhanced maternity leave, pension contributions matched up to 5%, private medical and dental cover, and reduced-rate gym membership. This is a great opportunity to develop your IT career in a supportive and expanding business.

last updated 31 week of 2026