IT Infrastructure Technical Lead

Salary: £55,000 - 60,000 per year

Requirements:

• Deep working knowledge of Microsoft technologies including Microsoft 365, Azure, Intune, Exchange Online, SharePoint, Teams, Defender, Active Directory, Windows Server and Power Platform.
• Solid experience managing third-party vendors and service providers, with a track record of coordinating effective IT services and holding partners to account.
• Good understanding of IT infrastructure fundamentals, including networking, firewalls, email security, backup, disaster recovery and identity and access management.
• A collaborative, proactive approach with the ability to communicate clearly with technical and non-technical stakeholders, take ownership of problems, and see things through to resolution.

Responsibilities:

• Own the technical health of the organisations Microsoft 365 estate, including Azure, Entra ID, Intune, Exchange Online, SharePoint, Teams and Defender, monitoring performance, managing alerts and driving proactive improvements.
• Serve as the primary technical point of contact for third-party vendors and managed service providers, ensuring solutions are aligned to business requirements and delivered to a high standard.
• Lead the response to major incidents, carrying out root cause analysis, coordinating internal and external teams, and putting in place measures to prevent recurrence.
• Maintain and develop identity and access management solutions, including SSO, MFA and automated provisioning, alongside the organisations security, governance and compliance frameworks.

Technologies:

• Active Directory
• Azure
• Support
• Microsoft 365
• Security
• SharePoint
• Windows
• Office 365
• Cloud
• DevOps

More:

We are recruiting an IT Infrastructure & Platforms Technical Lead (Microsoft stack) for a specialist infrastructure and asset management organisation that operates across the UK. This is a permanent, full-time role based in Bristol with hybrid and flexible working available, typically two or three days in the office per week. The salary is up to £60,000 plus an extensive benefits package. We offer private medical insurance, a healthcare cash plan, enhanced maternity and paternity pay, menopause support, online GP services, 25 days annual leave increasing with service, a generous private pension plan, life assurance, and access to ongoing learning and development opportunities, professional study support and memberships. We also place a strong focus on continuous improvement and future-ready working practices.

last updated 35 week of 2026