Forward Deployed Enablement Engineer

Salary: £54,000 - 94,000 per year

Requirements:

• Background in Data Science, Computer Science, Engineering or STEM, or equivalent relevant practical experience in a technical or engineering role.
• Ability to continuously learn and work independently, making decisions with minimal supervision.
• Excellent written and verbal communication skills, with the ability to interact effectively with both technical and non-technical stakeholders.
• Strong creative problem-solving skills.
• Comfortable working in a rapidly changing environment with dynamic objectives and iteration with users.
• Proficiency with one or more programming languages or data engineering frameworks, such as Python, SQL, Spark, Java, C++, TypeScript/JavaScript, or similar.

Responsibilities:

• Respond to and triage incoming support requests from both internal and external teams.
• Provide guidance to customer engineers and unblock their workflows on our platform.
• Build with Foundry and AIP to enhance enablement operations and solve novel problems that deliver more value to internal and external stakeholders.
• Collaborate with our Product Development teams to tackle workflow problems, resolve product issues, and inform product improvements.
• Partner with Business teams to understand and meet customer needs.
• Participate in a 24/7 on-call rotation responsible for coordinating responses to critical customer-facing incidents.
• Take ownership as the first responder when things go wrong, pull in the necessary expertise, and help drive issues to resolution.

Technologies:

• Support
• Java
• JavaScript
• Python
• SQL
• Spark
• TypeScript
• C++
• Embedded

More:

We are Palantir, a world-changing company building leading software for data-driven decisions and operations. Our Customer Success team helps customers build on our Foundry and AIP platforms to drive important business outcomes. This is a London-based Engineering role with a hybrid working model, and we encourage in-person work to foster connectivity and innovation. We value individual strengths, skills, and interests, support a range of backgrounds, and offer opportunities for growth. We are committed to accessibility in our hiring process and to creating an environment where our people can achieve their best outcomes.

last updated 37 week of 2026