Data Insights & Business Intelligence Analyst

Salary: £28,000 - 28,000 per year

Requirements:

• Proven experience in reporting and analysis
• Strong analytical skills with the ability to interpret complex data and deliver actionable insights
• Excellent written and verbal communication skills
• Proficiency with data analysis tools and software such as Power BI, Power Query, SQL and Excel
• Experience using Power BI, Power Query or other data analysis technology
• Ability to work collaboratively across cross-functional teams and map processes effectively

Responsibilities:

• Prepare internal and external management information reports and submit them within required deadlines, ensuring accuracy
• Analyse MI and provide clear, actionable commentary for teams and stakeholders
• Prepare papers and supporting analysis for governance committees
• Work with Operations and Customer Contact teams to develop FTE forecasts and resource plans
• Monitor, track and forecast departmental performance against budgets, producing related financial reports
• Identify process-improvement opportunities and support the implementation of changes that improve operational efficiency
• Analyse optimal processes and contribute to change initiatives through effective implementation
• Monitor existing strategies and assess the effectiveness of strategic changes with the Continuous Improvement Lead
• Support key strategic projects as required
• Collaborate closely with multiple teams to ensure alignment and delivery of objectives

Technologies:

• Business Intelligence
• Excel
• Support
• Power BI
• Power Query
• SQL

More:

On behalf of our client, we are seeking a Data Insights & Business Intelligence Analyst to join our team in central Bristol. This role supports SLS operations by producing and analysing reporting, ensuring performance aligns with strategy and regulatory requirements. Reporting to the Senior Operational Governance and Continuous Improvement Manager, the position combines data-led insight, resource and financial forecasting, and process optimisation. It plays an important part in supporting strategic decision-making and continuous improvement across our team. We offer a salary of £25,000 to £29,000, Monday to Friday working hours of 9am to 5pm, hybrid working, 25 days annual leave increasing to 30 days with length of service, private medical insurance, and a flexible benefits scheme. The role is based in central Bristol with no car parking.

last updated 34 week of 2026