Atlassian Jira & Confluence Administrator / Technical Lead

Salary: £23,000 - 63,000 per year

Requirements:

• 5–12+ years of Atlassian administration or consulting experience in enterprise environments.
• Strong Jira Software and Confluence administration experience, including space and permission management.
• Good understanding of Atlassian Cloud and Data Center architectures and constraints.
• Expert knowledge of Jira workflows, schemes, permissions, screens, custom fields, JQL, filters, and dashboards.
• Hands-on experience with Jira Automation, including Cloud rules and tools such as ScriptRunner or similar.
• Proven experience using JCMA and CCMA for migration planning and execution.
• Experience with Atlassian REST APIs for integration, automation, and data extraction.
• Strong analytical and troubleshooting skills for complex configuration and integration issues.
• Excellent communication and stakeholder management skills.
• UK national eligible for SC clearance, with held or attainable clearance preferred.
• Atlassian certifications, ITIL/JSM experience, and secure environment experience are preferred.

Responsibilities:

• Administer and optimise Jira Software, Jira Service Management, and Confluence across Cloud and Data Center environments.
• Configure Jira and JSM projects, including workflows, schemes, screens, fields, permissions, notifications, and security.
• Design and manage Confluence spaces, templates, knowledge bases, and content governance.
• Manage user access provisioning, including groups, roles, and SSO or identity integrations.
• Set up Scrum and Kanban boards, dashboards, filters, reports, and Advanced Roadmaps for Agile teams.
• Provide L2 and L3 support and resolve complex workflow, permission, JQL, integration, and performance issues.
• Monitor platform health, capacity, logs, backups, restore tests, and routine maintenance within SLAs.
• Plan and execute Atlassian migrations and consolidations using JCMA and CCMA.
• Implement Jira Automation and build dashboards and reports to improve processes and data quality.
• Collaborate with stakeholders and contribute to Atlassian standards, guidelines, and governance.

Technologies:

• Atlassian
• Cloud
• Confluence
• Support
• ITIL
• JIRA
• Kanban
• REST
• Security
• API
• DevOps

More:

We are in-tech, a dynamic and fast-growing engineering company headquartered in Munich, Germany, with around 2,350 employees across 20 project locations in 8 countries. With 20 years of expertise in electronics and software, we develop innovative engineering solutions for the automotive, rail, aerospace, defence, and industrial sectors. Since 2024, we have been a subsidiary of Infosys Ltd., strengthening our ability to deliver comprehensive development and digitalisation services and greater offshore capability. We value a flexible, modern work culture, work-life balance, strong team spirit, fresh ideas, and our positive Orange Spirit. This role is for a Senior Jira & Confluence Consultant supporting a high-security customer in Stevenage, with in-person work required five days a week. We are an equal opportunity employer committed to diversity and inclusion.

last updated 30 week of 2026