Agentic Commerce Architect

Salary: £50,000 - 75,000 per year

Requirements:

• ~7 years of professional experience in technical architecture, solution engineering, or software engineering, with meaningful delivery experience across enterprise platforms and a growing specialism in AI and agentic systems
• Experience leading technical design sessions and presenting architecture options to senior client or stakeholder audiences
• Hands-on experience delivering on at least one major enterprise commerce platform such as Salesforce Commerce Cloud, Adobe Commerce, Commercetools, SAP Commerce, or a composable / MACH-aligned stack
• Demonstrable, hands-on experience with Generative AI and agentic AI systems, including LLM-powered application design, retrieval-augmented generation (RAG) architectures, and at least one agentic AI framework such as LangGraph, LangChain, LlamaIndex, or CrewAI
• Experience designing and building data and context pipelines for AI systems, including embedding pipelines, vector databases, and semantic search applied to structured commerce data
• Familiarity with emerging agentic commerce protocols such as MCP, A2A, or ACP
• Working knowledge of cloud platforms such as AWS, GCP, or Azure for AI deployment, including familiarity with cloud-native services and CI/CD-based delivery practices
• Understanding of AI governance and responsible AI principles, including observability, tracing, auditability, and guardrails in production AI systems
• Preferred experience contributing to technical proposals, reference architectures, or delivery accelerators in a consulting or professional services context
• Preferred hands-on experience with hyperscaler agentic platforms such as Google Vertex AI Agent Builder, AWS Bedrock Agents, or Azure AI Foundry
• Preferred hands-on experience with AgentOps or LLMOps practices, including production monitoring, model evaluation, tracing, and continuous improvement frameworks
• Preferred familiarity with GEO (Generative Engine Optimisation) and AI-native search
• Preferred exposure to composable commerce architecture patterns, including MACH principles, headless commerce, and API-first platform design

Responsibilities:

• Own the technical architecture of agentic commerce solution workstreams within enterprise delivery programmes
• Design system components, integration patterns, and ensure the overall technical approach is sound, scalable, and aligned to client constraints
• Design and document agentic AI solution architectures, including multi-agent patterns, LLM-powered applications, RAG systems, and orchestration pipelines for commerce use cases
• Architect the integration between agentic AI systems and enterprise platforms including OMS, PIM, CRM, payments, and fulfilment via APIs, event-driven patterns, and emerging agentic protocols
• Contribute to build vs. buy decisions across LLM platforms, orchestration frameworks, vector stores, and relevant commerce platforms
• Design the knowledge and data architecture that underpins agent intelligence, including embedding pipelines, vector retrieval, semantic search, and structured product data
• Embed AI governance, observability, and responsible AI principles into architecture design, including audit logging, human-in-the-loop escalation points, and performance monitoring
• Provide technical leadership to delivery teams by guiding engineers, reviewing technical decisions, and maintaining architectural coherence across workstreams
• Lead technical workshops and architecture review sessions with client stakeholders, presenting options with trade-offs, effort implications, and business outcomes
• Support the development of our agentic commerce architecture capability, including reference architectures, technical accelerators, and points of view

Technologies:

• Agentic AI
• AI
• API
• AWS
• Architect
• Azure
• CI/CD
• Cloud
• CRM
• GCP
• Support
• LLM
• MCP
• RAG
• SAP
• SAP Commerce
• Salesforce
• AI Agents
• Exposed

More:

We are Accenture Song, and our Commerce & AI practice helps organisations design, build, and scale modern digital commerce ecosystems by embedding Generative AI and Agentic AI into commerce to enable real-time personalisation, autonomous merchandising, and intelligent customer engagement at scale. This is a Manager-level role based in London, with flexibility and mobility required and some in-person time expected for collaboration, learning, and client delivery. Our total rewards include a competitive basic salary, annual performance bonus, opportunities to acquire equity, health and wellbeing benefits, up to 30 days of leave plus 3 volunteering days, family-friendly and flexible work policies, an attractive pension plan, private healthcare insurance, mental wellbeing support, an Employee Assistance Programme, career development and counselling, and generous parental leave offerings.

last updated 37 week of 2026