Technical Applications Analyst

Salary: £45,000 - 45,000 per year

Requirements:

• We are looking for someone with approximately 2 to 4 years of commercial experience within a technology-focused role.
• We require a degree in Computer Science, Software Engineering or a similar technical subject.
• You should have experience supporting, configuring or improving a CRM or another business-critical application.
• You should have a good understanding of systems integration, particularly APIs and connected applications.
• You should have working knowledge of SQL and JSON.
• Exposure to Python and JavaScript is required.
• React experience would be beneficial.
• You should have experience working directly with software developers or technical delivery teams.
• You should have some experience gathering requirements and supporting UAT, releases and application improvements.
• You should have strong analytical and problem-solving skills.
• You should have clear communication skills and the ability to work effectively with both technical and non-technical stakeholders.
• Desirable experience includes working within an application support, business systems, technical analyst or software delivery environment.
• Understanding of REST APIs, authentication methods and common integration patterns is desirable.
• Experience using ticketing, development or project management tools is desirable.
• Exposure to Agile software development or structured release processes is desirable.
• Experience supporting cloud-based or SaaS applications is desirable.

Responsibilities:

• Support and improve CRM and other business-critical applications.
• Work across connected systems, helping to develop, maintain and troubleshoot integrations.
• Support API-based integrations and the exchange of data between applications.
• Work directly with developers to investigate issues and deliver system enhancements.
• Gather and document technical and business requirements.
• Help translate business needs into clear requirements for development teams.
• Coordinate and support user acceptance testing.
• Assist with application releases, deployments and post-release checks.
• Use SQL to investigate data, resolve issues and support reporting requirements.
• Work with JSON payloads and API responses to diagnose integration problems.
• Identify opportunities to improve application performance, usability and business processes.
• Maintain clear documentation covering systems, integrations, changes and releases.

Technologies:

• API
• Cloud
• CRM
• Support
• JSON
• JavaScript
• Python
• REST
• React
• SQL

More:

We are a permanent employer based in Windsor, where this role is 5 days on-site. We offer a salary of £35-45k and benefits. We are seeking a technically minded Applications & Integration Analyst to support, improve and develop our business-critical applications and connected systems. This role suits someone who enjoys working across applications, integrations and software delivery, and who wants to work closely with developers and business stakeholders to help ensure systems are reliable, well connected and continually improving. No sponsorship is available.

last updated 39 week of 2026