Partner Technical Architect - Agentforce

Salary: £62,000 - 102,000 per year

Requirements:

• We have shipped or seriously prototyped real software, agents, automations, internal tools, or technical demos.
• We can show our work through GitHub repos, demo apps, notebooks, architecture docs, eval harnesses, demo orgs, open-source contributions, or equivalent artifacts.
• We learn new platforms by building with them, not by waiting for perfect documentation.
• We can move fast without losing production instincts around safety, reliability, observability, and maintainability.
• We naturally extract patterns from one-off work and turn them into reusable assets for others.
• We have experience building with LLMs, agents, RAG, tool use, workflow orchestration, or automation systems.
• We can reason about multi-agent, human-in-the-loop, and enterprise integration patterns.
• We are comfortable debugging agent behavior, including traces, logs, failure modes, tool calls, bad context, bad data, latency, and user experience gaps.
• We have practical understanding of prompt design, retrieval quality, evaluation, hallucination risk, guardrails, and cost/performance trade-offs.
• We can communicate clearly with engineers, architects, product teams, partner leaders, and executive stakeholders.
• We have strong systems thinking across APIs, data flows, identity, security, integration, observability, and operational handoff.
• We have strong product sense and can distinguish a platform gap, a configuration issue, a partner delivery issue, and a pattern worth codifying.
• We are comfortable operating in regulated or complex enterprise environments where governance, trust, and delivery risk matter.
• Hands-on Salesforce, Agentforce, Data Cloud, Apex, Flow, LWC, MuleSoft, or multi-cloud architecture experience is preferred.
• Salesforce certifications are helpful, but not required if we can demonstrate strong builder evidence and rapid platform learning.
• We value candidates who can learn the Salesforce stack quickly and translate broader engineering/AI experience into partner-ready Agentforce patterns.
• Experience working with system integrators, partner delivery teams, or complex enterprise implementation programs.
• Published technical work such as open-source projects, internal platform docs, talks, blog posts, or reusable architecture patterns.
• Experience creating maturity models, readiness checks, production-readiness scorecards, or technical review frameworks.
• Familiarity with consumption economics, agent cost modeling, TCO, or outcome-based delivery models.

Responsibilities:

• We prototype quickly to validate ideas, expose platform gaps, and unblock first-of-kind implementation risks.
• We build reference implementations, starter kits, demos, field kits, and evaluation harnesses that partners can fork, extend, and deploy.
• We convert field lessons into durable reusable assets, including code, diagrams, checklists, decision trees, implementation notes, and architecture guidance.
• We review partner Agentforce architectures for agent design, retrieval strategy, tooling, guardrails, observability, cost, security, and production readiness.
• We coach Partner FDEs and architects through design clinics, office hours, portfolio reviews, and targeted technical walkthroughs.
• We translate recurring field blockers into clear product and engineering feedback.
• We help partners connect technical architecture choices to delivery quality, customer outcomes, and consumption economics.

Technologies:

• AI
• Apex
• Architect
• Cloud
• CRM
• Flow
• GitHub
• Support
• LWC
• MuleSoft
• RAG
• Salesforce
• Security
• AI Agents

More:

We are Salesforce, the #1 AI CRM, where humans with agents drive customer success together. We are hiring a hands-on Partner Technical Architect to help top SI partners build and ship production-grade Agentforce solutions at scale. In this builder role, we work directly with Partner FDEs to turn ambiguous enterprise AI problems into working solutions, reference implementations, and evaluation harnesses, then use what we learn to raise quality and partner-led outcomes. We value strong engineering judgment, applied AI fluency, builder instincts, and the ability to ramp quickly into the Salesforce platform. This is a full-time role based in London, United Kingdom. We offer benefits and resources to support balance and performance, and we are committed to an inclusive recruitment process and equal opportunity employment.

last updated 36 week of 2026